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Expedited SVN- Operations Assistant (Movement) at International Organzation for Migration - IOM
Position Title: Expedited SVN- Operations Assistant (Movement)
Employer: International Organzation for Migration - IOM
Employment: Full-Time | Contract
Place of Work: Addis Ababa - Ethiopia
Posted date: 8 months ago
Deadline: Submission date is over
Job Description
Organizational Context and Scope
Since the inception of IOM in 1951, Movement Operations have been a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations Units in various IOM Country Offices, coordinated under the Division of Resettlement and Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters (HQ), are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.
Duties and Responsibilities
Under the general supervision of the National Associate Operations Officer Movements and the direct supervision of Senior Operations Assistant (Movements), the Operations Assistant (Movements) is responsible for undertaking movements activities, with the following duties:
- Coordinate, schedule, and book travel for individuals upon receipt of travel-ready status and/or request in accordance with travel requirements.
- Organize and complete all bookings in a timely manner and in accordance with the Handbook of IOM Tariffs (HIT) and standard operating procedures (SOPs).
- Compile and analyze descriptive statistics, using I-GATOR to capture costs and prepare travel loan paperwork.
- Create movement data files, by ABN, for all individuals in accordance with SOPs.
- Identify and assign escorts to accompany vulnerable individuals.
- Process exit permission paperwork and ICRC Travel Documents in accordance with established standards.
- Conduct identity and document verification prior to the distribution of travel documentation.
- Conduct pre-departure counselling on pre-embarkation procedures and special needs during travel.
- Provide regular feedback on work being accomplished to the Senior Operations Assistant (Movements).
- Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems.
- Maintain and ensure the confidentiality and integrity of all relevant paperwork.
- Perform such other duties as may be assigned.
Qualifications
Education
Completed secondary [high school] education required and five years of relevant working experience.
Three years of working experience with a Bachelor’s degree.
Experience
Prior Movement Operations or transportation experience is a strong advantage.
Skills
Strong computer skills - Word, Excel, and Internet; past experience with Movement Operations-related databases and systems is a strong advantage.
Languages
Fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.
Competencies
The successful candidate is expected to demonstrate the following values and competencies:
- Inclusion and respect for diversity: respects and promotes individual and cultural differences.
- Integrity and transparency: maintains high ethical standards.
- Professionalism: demonstrates ability to work in a composed and competent manner.
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