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International Organzation for Migration - IOM

Expedited SVN-Operations Assistant (Data Processing) at International Organzation for Migration - IOM



Position Title: Expedited SVN-Operations Assistant (Data Processing)
Employer: International Organzation for Migration - IOM
Employment: Full-Time | Contract
Place of Work: Addis Ababa - Ethiopia
Posted date: 8 months ago
Deadline: Submission date is over


Job Description

Organizational Context and ScopeSince the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.

ResponsibilitiesUnder the overall supervision of the National Associate Operations Officer - Movements and the direct supervision of Senior Operations Assistant (Data Processing), the Operations Assistant (Data Processing) is responsible for undertaking data processing activities, with the following duties and responsibilities:

  • Record demographic and biographic information in MiMOSA upon receipt of the request for travel while confirming receipt to third parties, such as an embassy or Resettlement Support Center (RSC).
  • Secure and account for travel documents in accordance with the local Standard Operating Procedures (SOPs).
  • Process exit permits in close coordination with supervisors and other IOM colleagues and relevant authorities.
  • Ensure the issuance and timely dispatch of travel documents with Operations colleagues.
  • Prepare all travel-ready documentation for transfer to Field Support colleagues.
  • Prepare reports as requested on the receipt of documentation to time of service delivery.
  • Assist in preparing regular data mining reports to ensure that MiMOSA is up-to-date and accurate.
  • Provide regular feedback on work being accomplished to the Senior Operations Assistant.
  • Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems.
  • Maintain and ensure the confidentiality and integrity of all relevant paperwork.
  • Perform such other duties as may be assigned.

Qualifications

Education

  • Completed secondary [high school] education required and five years of relevant working experience.
  • Three years of working experience with a Bachelor’s degree.

ExperiencePrior Movement Operations or transportation experience is a strong advantage.

SkillsStrong computer skills - Word, Excel, and Internet; past experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR, and Amadeus) is a strong advantage.

LanguagesFluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.

CompetenciesThe successful candidate is expected to demonstrate the following values and competencies:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences.
  • Integrity and transparency: maintains high ethical standards.
  • Professionalism: demonstrates ability to work in a composed and competent manner.

Core Competencies – Behavioral Indicators Level 1

  • Teamwork: develops and promotes effective collaboration.
  • Delivering results: produces and delivers quality results.
  • Managing and sharing knowledge: continuously seeks to learn and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities.
  • Communication: encourages and contributes to clear and open communication.



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