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ICT Specialist - Retainer at UNOPS



Position Title: ICT Specialist - Retainer
Employer: UNOPS
Employment: Full-Time | Contract
Place of Work: Addis Ababa - Ethiopia
Posted date: 9 months ago
Deadline: Submission date is over


Background Information - Job-specific

UNOPS Horn of Africa Multi-Country Office is recruiting for this position: ICT Specialist (Retainer) based in Addis Ababa, Ethiopia. 

Qualified females and candidates from underrepresented groups in UNOPS are highly encouraged to apply.

Organizational Context

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

With over 7,000 personnel spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Horn of Africa Multi Country Office

Established in 2009, Ethiopia Multi-country office, now referred to as the Horn of Africa Multi-Country Office (HAMCO) manages a growing portfolio of engagements, including associated strategic and operational risks within the region. The HAMCO sub-region currently consists of an established Operation Centre in Addis Ababa which manages a portfolio of engagements in four (4) Horn of Africa countries (Ethiopia, Djibouti, Sudan and South Sudan). HAMCO focuses on Infrastructure, Procurement, Project Management, HR and Transactional Services, and Fund Management services across a wide range of sectors including Health, Education, Agriculture, Resilient infrastructure, among others.

Our goal is to support countries, help people in need and enable our partners through delivering on our mandate of infrastructure, procurement and project management in the countries in the Horn of Africa.

The purpose of the role is to provide technical advice and assistance on IT-related procurement projects to UNOPS. This assignment includes analyzing and understanding technology trends, developing appropriate technological proposals/specifications that are aligned with UNOPS business needs, and providing support and advice on IT systems, hardware, infrastructure, network administration, installation and configuration, as well as technology evaluation and research.

Functional Responsibilities

The ICT Specialist will report to the Procurement Manager and will be responsible for the following tasks and responsibilities:

  • Provide advice on ICT-related matters, including hardware and software, with a particular focus on the relevance of ICT interventions as outlined by a set of specifications, their costing, and implementation timelines.
  • Provide technical advice in one or more of the following areas: Modular Data Centers, Network Infrastructure, IP Telephony, CCTV, IT security, ICT services and solutions, online conferencing solutions, etc.
  • In close cooperation with the Project, Business Development, IT teams, and any other teams within UNOPS, provide technical advice on the implementation of the IT procurement strategy, including the development of specifications, the inclusion of sustainability, and the evaluation process.
  • Assess the technological requirements of UNOPS partners, propose appropriate solutions and services, including related products.
  • Support IT-related procurement in HAMCO, and provide guidance and advice. Provide subject matter expertise in the procurement of goods and services for projects undertaken by HAMCO.
  • Keep abreast of technological and market developments; research and analyze statistical data and market reports on the global commodity situation, production patterns, and the availability of goods and services.
  • Assist with cost estimations and assess the reasonableness of costs for required IT-related goods and services.
  • Identify new technologies and innovations in IT-related areas, evaluate and recommend potential supply sources, and update the procurement program as necessary.
  • Contribute to the design and/or delivery of ICT training.
  • Monitor and inspect the delivery of products and services to confirm compliance with the requested/contracted specifications and conditions.
  • Advise on or participate in the development and maintenance of network infrastructures.
  • Perform other duties and responsibilities relevant to the functions of an IT Specialist.

Impact of Results:

The key results will impact the overall efficiency of the procurement team and contribute to the successful implementation of IT-related projects.

Education/Experience/Language requirements

Education:

  • Master's degree or equivalent, preferably in Information Technology or Computer Science or related fields in required.
  • A Bachelor's degree in Computer Science and/or Information Technology or related fields with an additional 2 years of relevant experience may be accepted in lieu of a Master's degree.

Experience:

  • A minimum of five (5) years of work experience in IT systems, hardware, IT infrastructure, network installation and administration, installation and configuration of unified communication systems, video conferencing, and servers, and technology evaluation and research is required.
  • Experience working with NGOs, the UN system, and large global donors is an advantage.

Language

  • Fluency in written, spoken, and reading English is required.
  • Knowledge of other UN Official languages is an asset.

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others.

For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Local Individual Contract Agreement (LICA)

Contract level: LICA Specialist - LICA-10

Contract duration: One year initially, renewable subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link:https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx .This is a local position, and hence is open to Ethiopian nationals only.** IMPORTANT INFORMATION **Retainer positions are not full-time positions. They constitute a contract whereby the Retainer may be requested to provide a specific output/deliverable within a specified period of time, on short notice. When holding a retainer contract, individuals may receive ad-hoc requests from the UNOPS project teams or country offices, and the quantity of requests will vary depending on the current needs. UNOPS shall have no obligation to obtain any minimum quantity of services from the Individual Contractor during the duration of the retainer ICA. It is possible to have multiple consultancy contracts with or outside UNOPS, as long as it is declared to the UNOPS Ethics Office. Read more about the ICA retainer modality here.

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes.
  • Applications received after the closing date will not be considered.
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
  • For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.



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