Import Export Manager

Join East African Trading House (EATH) as Import Export Manager (Commercial Manager)

About East African Trading House (EATH)

East African Trading House (EATH), a key subsidiary of East African Holding (EAH), is a cornerstone in Ethiopia’s wholesale and distribution sector. With roots tracing back to 1891, EATH blends a legacy of trust with forward-looking ambition: to become the leading trading and distribution powerhouse in East Africa under Vision 2035.

Operating through four strategic units—FMCG, Impex, Business Process Outsourcing (BPO), and Logistics & Warehousing—EATH drives value creation, innovation, and sustainable growth.

The Opportunity: Import Export Manager (Commercial Manager)

We are seeking a dynamic and experienced Import Export Manager to lead our commercial import operations. This role is vital in driving sourcing effectiveness, regulatory compliance, and cost-efficient import management that aligns with market demand.

Reporting directly to the CEO, you will manage the full import lifecycle and play a critical role in identifying and sourcing products that fit market needs, while maintaining strong networks with suppliers and stakeholders across borders.

Key Responsibilities

• Identify and source market-relevant products aligned with EATH’s business strategy and consumer needs.
• Build and maintain robust sourcing networks and supplier relationships to ensure cost-effectiveness, quality, and delivery reliability.
• Oversee all import/export operations including customs clearance, shipping logistics, and documentation.
• Ensure full compliance with local and international trade laws, including customs regulations.
• Monitor and analyze trade data and trends to optimize sourcing and logistics decisions.
• Lead negotiations with international partners, freight forwarders, and vendors.
• Maintain updated knowledge of international trade practices and changing regulations.
• Drive cost optimization and timely delivery through data-driven analysis and proactive issue resolution.
• Collaborate with internal teams (Logistics, Finance, Sales) to align import activities with business needs.

Team & Performance Management

• Lead and develop a high-performing team focused on operational excellence and regulatory compliance.
• Set KPIs and review team performance regularly to ensure continuous improvement and accountability.
• Foster a culture of ownership, agility, and results.

Decision-Making Scope

• Make strategic sourcing decisions on product selection, volume planning, and supplier engagement.
• Resolve shipment delays, excess inventory, or compliance issues with minimal operational disruption.
• Balance market demands with cost, quality, and delivery considerations to drive EATH’s competitive edge.

Key Performance Indicators (KPIs)

• Sourcing effectiveness and market fit
• On-time delivery rate
• Cost per shipment
• Inventory turnover
• Customs clearance cycle time
• Shipment damage/loss percentage
• Customer satisfaction and service level

Qualifications & Experience

• Bachelor's degree in Business, Logistics, Supply Chain, or related field.
• Minimum of 5 years’ experience in import/export operations and sourcing.
• Strong knowledge of customs regulations, compliance procedures, and international logistics.
• Proven ability to source goods that meet market demands efficiently and compliantly.
• Excellent negotiation, problem-solving, and communication skills.
• Proficient in MS Office and relevant supply chain software.

Why Join EATH?

Be part of a company that blends legacy with transformation. As Import Export Manager, you’ll contribute to EATH’s journey toward regional leadership, shaping sourcing strategy and operational excellence in a fast-evolving market.

Skills Required:

• Logistics / Supply / Chain
• Sales / Marketing / Business / Management