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Position Title: IT Support /Part Time
Employer: HurriCane Support
Employment: Part-Time | Permanent
Place of Work: Addis Ababa (Remote) - Ethiopia
Posted date: 9 months ago
Deadline: Submission date is over
Job Description: We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. The ideal candidate will provide comprehensive technical support to staff and end-users while ensuring smooth operation of computer systems and networks. If you are passionate about problem-solving and thrive in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Provide technical support to staff and end-users via phone, email, and remote desktop.
- Monitor and maintain computer systems and networks to ensure optimal performance.
- Troubleshoot and resolve hardware and software issues in a timely and efficient manner.
- Collaborate with team members to improve IT operations and processes.
- Maintain documentation of technical processes, issues, and solutions.
Qualifications and Skills:
- Proven experience in providing technical support and troubleshooting.
- Strong understanding of computer systems, networks, hardware, and software.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Certification in IT support or related field is a plus.
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