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Receptionist/Front Desk Manager at Minaye PLC
Position Title: Receptionist/Front Desk Manager
Employer: Minaye PLC
Employment: Full-Time | Permanent
Place of Work: Addis Ababa, Addis Abeba - Ethiopia
Posted date: 9 months ago
Deadline: Submission date is over
Job Summary:
We are seeking a dynamic and welcoming female Receptionist/Front Desk Manager to join our team at our luxury apartment complex. The ideal candidate will possess a degree in any engineering field and have 0-1 years of experience. As the first point of contact for our residents and guests, you will play a crucial role in creating a positive and memorable experience.
Key Responsibilities:
- Greet and welcome residents and guests in a professional and courteous manner.
- Manage the front desk operations, including handling inquiries, reservations, and check-ins/check-outs.
- Maintain a clean and organized reception area.
- Assist with administrative tasks such as data entry, filing, and managing correspondence.
- Coordinate with housekeeping and maintenance teams to ensure timely resolution of issues.
- Monitor and manage security access for residents and visitors.
- Provide information about the apartment amenities, services, and local attractions.
- Handle complaints and provide solutions to ensure resident and guest satisfaction.
- Assist in organizing resident events and activities.
Qualifications:
- Female candidate with a degree in any engineering field.
- 0-1 year of experience in a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to work in a fast-paced environment and handle stressful situations with grace.
- Professional appearance and demeanor.
Location: Flamingo, Addis Ababa, Ethiopia
Department: Customer service
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