Position Title: Senior District Agency & Digital Sales Officer
Employer: Dashen Bank
Employment: Full-Time | Permanent
Place of Work: Nekemte - Ethiopia
Posted date: 9 months ago
Deadline: Submission date is over
Job Summary
Senior District Agency & Digital Sales Officer is responsible for the growth of the Bank's business by implementing strategies expanding the agency network and enhance service accessibility. The role holder is also responsible for driving growth of agency & digital business via advertising, personal selling, customer education and promotional activities. In addition, the role holder is responsible for acquiring, developing, and retaining digital banking service customers by implementing the Bank's policies, procedures, projects, and marketing strategies for successful presence across all market segments.
Academic and Professional Qualifications
- Bachelor’s degree in Management Information System, Business Administration and Information System, Marketing or any other equivalent field.
- Professional qualifications in IT is an added advantage
Experience
- Minimum of five (5) years relevant experience
Technical Competencies
- Experienced Service Management professional.
- Excellent customer facing/customer service skills.
- Experience in identifying target audiences and devising effective campaigns
- Understanding of the full marketing mix
- Strong knowledge of the Bank’s clients and their needs.
- Demonstrate a keen understanding of industry trends and their implications for the Bank as well as events in fast-paced markets.
- Good knowledge of banking regulations.
- Adequate knowledge of Banking and finance (local and international).
- Knowledge of Banking and finance (local and international).
Behavioral Competencies
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
Place Of Work: Nekemte District Office
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