Senior Export Documentation Officer

Job Summary

The Senior Export Documentation Officer is responsible for managing and overseeing all export-related documentation to ensure accurate, compliant, and timely shipment of goods. The role ensures adherence to international trade regulations, customs requirements, and company policies while coordinating closely with internal departments, freight forwarders, customs authorities, and external stakeholders. The position plays a critical role in minimizing shipment delays, avoiding compliance risks, and supporting smooth export operations.

Main Responsibilities

• Exchange bank details with client, receive shipping instruction and draft LC.
• Forward specification to operations for coffee preparation.
• Ensure coffee is already at warehouse.
• Ensure client’s approval of coffee.
• Process certificate (quality, phytosanitary, fumigation etc.).
• Receive permit and forward to transistor along with shipping instruction and Invoice.
• Follow up, facilitate and secure certificate (quality, phytosanitary, fumigation etc.).
• Follow up and receive staffing report and request BOL.
• Receive and confirm BOL with the shipping line.
• Follow up ICO, TC, GSP, Annexes etc.
• Verify and compile documents and forward to facilitator.
• Submit documents to the bank.
• Follow up and ensure the banks send documents to buyer’s bank.
• File copies of all documents in customer file.
• Performs other related duties as assigned by the General Manager or Division Head.

Qualification

• BA Degree in Logistics and Supply Chain Management, Business Management, Marketing, or a related field of study.
• Minimum of five (5) years of relevant work experience, of which at least two (2) years must be in a Senior Export Documentation Officer role, preferably in a coffee export company.

Required Skills

• Proven work experience as a Documentation Specialist or similar role.
• Outstanding organizational skills.
• Multitasking ability.
• Attention to detail.
• Excellent written and verbal communication.
• Relevant training and/or certifications as a Documentation Specialist.
• Willing to work long hours when necessary.

Skills Required:

• Logistics / Supply / Chain
• Sales / Marketing / Business / Management