Airfreight Specialist at DHL

DHL

Position: Airfreight Specialist

Job Time: Full-Time

Job Type: Permanent

Place of Work: Addis Ababa, Addis Abeba - Ethiopia

Posted date: 2 months ago

Deadline: Submition date is over

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and wants to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding Ethiopia has an opening for an Airfreight Specialist where you will administer AFR Ops plans and processes to deliver a flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability, and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies. Join us now in connecting people and improving lives.

In this Airfreight Specialist position

• You will execute AFR Ops plans and processes to provide air freight forwarding for internal and external customers.
• You will assess and interpret the requirements of the freight control center, and support and provide the operations team with the required details, information, and instructions for operational performance.
• You will work on providing allocation and reservations of freight on planned carriers and flights required for operations performance.
• You will participate to develop and execute plans for air freight products in a variety of different areas.
• You will develop opportunities to expand business with new clients and continuously improve in-house customer services.
• You will maintain close business relationships with existing clients, attend some customer visits, and achieve a desired level of customer retention.
• You will manage day-to-day shipment documentation relating to current shipments.
• You will identify opportunities to enhance air freight productivity, and efficient resource allocation and utilization.
• You will analyze and provide input for processes and systems to enhance service quality.
• You will study and resolve issues in day-to-day delivery and implement practices for AFR Ops focusing on increasing effectiveness and efficiency.
• You will create and manage bookings through CW1 on both import and export.
• You will prepare, control, and distribute all required Import/Export documents.
• You will identify performance issues of suppliers and propose solutions to improve said performance.
• You will update shipment milestone/timestamp information and physical status, and resolve customer issues and incidents.

Now, here’s what we need from you

• Bachelor’s degree or equivalent experience/qualification
• Minimum 3-5 year’s experience

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary