Background: -
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their lives. The IRC works with people forced to flee from war, conflict, and disaster and the host communities that support them, as well as those who remain within their homes and communities. We began work in Ethiopia in 2000 and currently implementing emergency and development programs in health, water and sanitation, economic recovery, and development (ERD), women’s protection and empowerment, education, child protection, and multi-sectoral emergency response.
The IRC has a focus on narrowing the gender gap in humanitarian aid and ensuring that we contribute to gender equality, diversity, and inclusion in both our programs and operations by working to establish a context where our clients (including those from minority groups) enjoy the same rights and opportunities as well as equal access to services. The IRC also has a strong commitment to creating an equitable and inclusive culture, where safeguarding is upheld in our workplace and programs. We are determined to protect our clients and staff from safeguarding violations through prevention and, where misconduct is alleged, to address it without fear or favor.
Job Overview:
The MEAL Assistant is part of the MEAL department and will work closely with the field-based MEAL Officer/Manager and CRA Officer based in Addis Ababa. The MEAL Assistant will be responsible for ensuring the implementation of robust client feedback channels at their respective locations. These may include the design and administration of surveys, focus group discussions, and proactive and reactive feedback mechanisms. The MEAL Assistant will be responsible for aggregating client feedback, identifying key themes and challenges or opportunities to respond to, and presenting these to the management team for a decision on how to respond. The MEAL Assistant will also be responsible for recording and monitoring feedback, and for ensuring that the loop is closed, and clients are informed of decisions taken.
Major Responsibilities:
Feedback Planning and Implementation:
Feedback Monitoring, Reporting, and Response:
Project/program progress Monitoring &Reporting:
Safeguarding Responsibilities: -
Qualifications
Job Requirements:
Educational Requirements:
Work Qualification:
Desired experience & skills:
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IRC is an equal employment opportunity employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status or disability.
IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.
Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols, and other supportive benefits and allowances.