Lead Business Adminstrator at A+ Tutoring

A+ Tutoring

Position: Lead Business Adminstrator

Job Time: Full-Time

Job Type: Permanent

Place of Work: Remote - Ethiopia

Salary: Net 15,000-20,000 Birr/month

Posted date: 1 month ago

Deadline: Submition date is over

Job Description:

About Us: A+ Tutoring is a startup online/virtual tutoring company based in Denver County, Colorado in the US. We are strongly dedicated to providing high-quality, personalized educational support to students of all ages in various subjects from academics to language and technology. Our mission is to provide low-cost, affordable, and quality tutoring to students from underserved communities, help them achieve their educational goals, and build toward their future success. We pride ourselves on our commitment to excellence, innovation, and a supportive learning environment.

Position Overview: The Lead Business Administrator position entails running the day-to-day financial matters and administrivia of the business's operations. The role would require strong communication skills as most of the tasks require working cooperatively with clients, employees, upper management, and other stakeholders. The Lead Business Administrator will also be responsible for managing the financial part of the business and handling the books of the firm. Furthermore, the person inheriting this role will be responsible for developing and enforcing company policies and guidelines. Familiarity with US banking and payment systems will be important as the position requires the development of billing and payment systems for our US clients. The person in this role will also manage the tutors of the firm and give them reviews over performance meetings. Recruitment, hiring, and onboarding system design and implementation will also be under the purview of this role.

Responsibilities:

• Manage invoicing and pricing discussions with parents, develop an accounting system to track payments and follow up on outstanding balances, and resolve operational issues related to parent billing and pricing for smooth business operations.
• Conduct financial analyses, provide monthly profit/loss reports, manage financial planning and budgeting, perform cost-benefit analyses, evaluate ROI for various initiatives, monitor cash flow and liquidity, and implement cash flow optimization strategies.
• Coordinate with the marketing team to align financial strategies with marketing initiatives for cohesive and impactful campaigns.
• Oversee tutor payroll management, negotiate salaries, handle compensation-related inquiries, conduct market research on industry standards, and design refined compensation structures and incentive programs to reward and retain high-performing tutors.
• Develop, implement, enforce, and regularly update policies and procedures related to tutor conduct, performance, and professional behavior, while monitoring compliance with regulatory requirements and addressing violations.
• Provide training and guidance to tutors on policies and best practices, ensuring adherence to company standards regarding scheduling, session preparation, student engagement, and communication, and serve as a contact for policy-related queries.
• Present detailed financial analyses, address unresolved issues and propose viable solutions to operational challenges to upper management.
• Conduct meetings with underperforming tutors to provide guidance and collaborate with the Quality assurance officer to address issues and maintain high-quality tutoring standards.
• Manage the entire hiring process, ensure compliance with hiring protocols, coordinate interview logistics, and facilitate communication between candidates and hiring managers for a smooth transition to onboarding.
• Conduct orientations and training for new employees, provide ongoing support, collaborate with department managers to identify learning objectives, and design training programs and resources.

Qualifications:

• Experience with invoicing and billing systems, preferably in the US
• Experience with discussing pricing and payment information
• Helpful to have experience in financial analyses, accounting, and budgeting
• Marketing knowledge to help with collaborative projects with the Marketing Officer
• Any experience in employee or member management at an organization
• Knowledge or experience in developing systems and policies at an organization
• Experience recruiting, hiring, and onboarding new members or employees at an organization

Necessary skill sets

1. Financial acumen
2. Communication skills
3. Organizational and Documentation skills
4. Attention to detail
5. Independent and innovative
6. Critical thinking and problem-solving
7. Leadership and team management
8. Interpersonal skills

What We Offer:

• Competitive compensation and benefits package.
• Flexible working place.
• Opportunities for professional development and growth.
• A supportive and collaborative team environment.
• Access to a wide range of teaching resources and materials   

Compensation: Net 15000-20000 Birr per month

Location: Remote/Virtual