Deco Technical Service Coating Advisor at Jotun

Deco Technical Service Coating Advisor

Employer: Jotun

Employment: Full-Time | Permanent

Place of Work: Addis Ababa, Addis Abeba - Ethiopia

Posted date: 7 months ago

Deadline: Submission date is over

SUMMARY OF THE ROLE

As Deco Technical Service Coating Advisor, you will maintain quality service of our product application through field inspection and ensuring the right product selection and correct usage of the finished coating to achieve the performance promised in Jotun’s technical data sheets.

This role is based in Addis Ababa and you will report to Project Sales Manager.

Responsibilities:

• Advise applicators on the proper application of paints to ensure painting work is carried out according to specifications and procedures.
• Analyse product complaints and coordinate with QC lab, production, etc. to take appropriate steps to avoid future repetitions of similar complaints.
• Record and prepare various site inspection reports
• Provide technical service to ensure maximum satisfaction to customers.
• Monitor the surface preparation and application process and ensure that it meets Jotun standards and project specifications.
• Attend to site complaints and propose corrective actions.
• Complaint analysis and take initiatives to avoid future complaints and claims.
• Provide application training to painters.
• Preparation of board samples, and site samples and organizing mock samples.
• Organize and conduct Paint School and application training for customers.
• For jobs involving warranty, ensure that all Jotun warranty conditions on-site application and checks are established.
• WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

We Look For

Qualification and Experience

• Bachelor's degree in Chemical Engineering
• Up to 2 years of relevant experience

Competence

• Initiative & Responsibility: acts on own initiative, makes things happen, and accepts responsibility for the results
• Influence: makes an impact; convinces and persuades others; promotes plans and ideas successfully
• People Management: provides the team with a clear sense of direction, inspires and coordinates others, and keeps them focused on objectives
• Effective Communication: communicates in a clear, precise, and structured way; speaks with authority and conviction; presents effectively
• Execution: adheres to company rules and procedures; executes plans with commitment and determination; achieves high-quality results

What We Offer

• Competitive compensation and benefits
• Continuous learning opportunities and training activities
• Career development opportunities across multiple disciplines and geographies
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
• A supportive and inclusive company culture where you can be your authentic self
• A focus on having fun together through team building and social activities

POSITION INFORMATION

Company:

Jotun Ethiopia Paint Manufacturing PLC

Contract Type:

Regular

Time Type:

Full time