BUSINESS INTELLIGENCE & ANALYTICS OFFICER

About the Job

The Business Intelligence & Analytics Officer is responsible for analyzing data and business trends to support strategic decision-making, improve customer satisfaction, and drive the bank’s growth initiatives.

The role involves transforming data into actionable insights to enhance operational efficiency and business performance.

Qualification

• BA in Business Management, Economics, Accounting & Finance, or related fields

Experience

• Minimum 4 years of experience in banking
• Master’s degree is an advantage

Job Summary

The role focuses on data analysis, reporting, and supporting business strategy through insights.

• Analyze data and business trends to support decision-making processes
• Generate reports and dashboards to monitor performance indicators
• Provide insights to improve customer experience and satisfaction
• Support development of growth strategies based on data findings
• Collaborate with different departments to align data-driven initiatives

Skills Required:

• Accounting / Finance
• Economics / Statistics
• Sales / Marketing / Business / Management