Training Support Associate at Inkomoko

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Training Support Associate

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Employer: Inkomoko

Employment: Full-Time | Contract

Place of Work: Addis Ababa, Addis Abeba - Ethiopia

Posted date: 2 years ago

Deadline: Submission date is over

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About the Company

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.  

Inkomoko has +330 staff in 20 offices across Rwanda, Kenya, and Ethiopia, and is expanding in 2023 into South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund.

Company Values

All staff at Inkomoko are connected to a shared set of organizational values:

Purpose: be solutions-oriented, produce high-quality work, be a global leader.

Achievement: push yourself to reach beyond what you previously thought possible. 

Improvement: be humble, and engage in continuous growth through open & accurate feedback.

Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.

We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, urang babarengan.

Inkomoko reflects the communities we serve. Displaced persons and women are strongly encouraged to apply.

About the Opportunity

The Training Support Associate will help implement an entrepreneurship development program in various locations for refugees and host communities in Addis Ababa.

Responsibilities

TRAINING COORDINATION & ADMINISTRATION (60% time)

• Maintain a database and records of training participants with fidelity
• Assist in the participants' training evaluation
• Assist in logistics such as securing the venue, stationery purchase, printing, booklet distribution, etc.
• Maintain a filing system for training-related documents (e.g. Training participant survey documents)
• Be the person of contact for all training participants for training communication
• Be the Inkomoko Ethiopia Brand Ambassador by providing great customer service to training participants
• Outreach to "hard to reach" training participants
• Support the procurement team in sourcing and ordering office supplies for the Addis Ababa office as the need arises
• Follow up and collect invoices and any pending payments
• Deal with suppliers in a professional and cost-effective way
• Provide administrative support to Inkomoko Ethiopia staff as requested
• Support the business consulting team during client recruitment
• Support managers in day-to-day office management

COMMUNICATION (40% time)

• Handle & translate documents from English to any other language as may be required
• Explain to Community Leaders and visitors the work of Inkomoko Ethiopia
• Assist the M&E team in collecting data and post-training surveys

Minimum Qualifications

The ideal candidate will fulfill the following requirements:

• BA degree in a relevant field of study 
• 1+ years of work experience in a relevant or applicable field
• Experience in consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies in Ethiopia.
• Flexible and able to deliver results under pressure
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communication skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and social
• Honest and professional

What You'll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential KPI-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion 
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact on your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

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