LCL (Less than Container Load) Business Development Specialist at DHL

LCL (Less than Container Load) Business Development Specialist

Employer: DHL

Employment: Full-Time | Permanent

Place of Work: Nairobi - Kenya

Posted date: 10 months ago

Deadline: Submission date is over

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and wants to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding Kenya has an opening for an LCL Business Development Specialist where you will execute procedures in the administration of the LCL Development process from end to end. Join us now in connecting people and improving lives.

In this LCL Business Development Specialist position

• You will be the LCL product expert to support the business with sales/contracting/proposals best practices and capabilities including interaction and onsite visits with customers.
• You will drive Area solution product development and salesforce/ lead generation enhancement initiatives based on Kenya + East Africa customer/market requirements as well as productivity improvement initiatives.
• You will provide input on service elements and drive network development from a country perspective.
• You will map and profile customers in the key trade lanes.
• You will prioritize top customers in the lanes based on their business potential.
• You will map developments with each customer and devise action plans.
• You will ensure due attention to new opportunities.
• You will actively participate with the product teams (origin and destination) to understand, discuss, and develop solutions to facilitate target growth on the key trade lanes.
• You will ensure RFQ/RFPs are received and attended on time and support RFQ teams for successful closure.
• You will organize and lead meetings/calls with new customers as part of the onboarding process.
• You will establish SOP’s and KPI’s
• You will ensure the onboarding timelines and ensure that deadlines are met.
• You will create business case notes for every win and send them along with the SOP to the respective regions’ product managers.
• You will improve the development of existing LCL products as well as resolve customer issues.
• You will be conducting market research and analyzing industry trends.
• You will be collaborating with the Sales team and Product Head.

Now, here’s what we need from you

• Bachelor’s Degree or equivalent experience/qualification
• Must have an understanding of Ocean Product within a freight forwarding environment
• 3-5 years related experience

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary