Position Title: Customer Service Officer – II (CSO – II)
Employer: Abay Bank
Employment: Full-Time | Permanent
Place of Work: Addis Ababa - Ethiopia
Posted date: 4 months ago
Deadline: Submission date is over
Exciting Job Opportunity: Apply Now
Abay Bank invites qualified, passionate and motivated individuals to apply for Customer Service Officer – II (CSO – II) vacant position and contribute to a legacy proudly recognized as a true Source of Greatness, this is your moment!
Role Description
This is a full-time, on-site role located in Addis Ababa, Ethiopia. The Customer Service Officer – II (CSO – II) will be responsible for:
- Providing high-quality customer service
- Ensuring customer satisfaction
- Maintaining positive customer experiences
Daily tasks include:
- Assisting customers with account-related inquiries
- Processing transactions
- Handling complaints
- Providing support and guidance in using banking services
Qualifications
Candidates must have a BA degree in one of the following fields:
- Management
- Economics
- Accounting
- Accounting & Finance
- Marketing
- Banking & Finance
- Business Administration
- Business Management
- Public Administration & Development Management
Applicants should have:
- 0 (zero) years of work experience
- Graduated in 2024 or 2025 G.C.
- Passed the national exit examination
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