Customer Service Officer – II (CSO – II) at Abay Bank

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Customer Service Officer – II (CSO – II)

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Employer: Abay Bank

Employment: Full-Time | Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 3 weeks ago

Deadline: Submission date is over

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Exciting Job Opportunity: Apply Now

Abay Bank invites qualified, passionate and motivated individuals to apply for Customer Service Officer – II (CSO – II) vacant position and contribute to a legacy proudly recognized as a true Source of Greatness, this is your moment!

Role Description

This is a full-time, on-site role located in Addis Ababa, Ethiopia. The Customer Service Officer – II (CSO – II) will be responsible for:

• Providing high-quality customer service
• Ensuring customer satisfaction
• Maintaining positive customer experiences

Daily tasks include:

• Assisting customers with account-related inquiries
• Processing transactions
• Handling complaints
• Providing support and guidance in using banking services

Qualifications

Candidates must have a BA degree in one of the following fields:

• Management
• Economics
• Accounting
• Accounting & Finance
• Marketing
• Banking & Finance
• Business Administration
• Business Management
• Public Administration & Development Management

Applicants should have:

• 0 (zero) years of work experience
• Graduated in 2024 or 2025 G.C.
• Passed the national exit examination

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