Receptionist – Eye Clinic at GeezJobs (Recruitment Department)

Receptionist – Eye Clinic

Employer: GeezJobs (Recruitment Department)

Employment: Full-Time | Permanent

Place of Work: Gurd Shola, Addis Ababa - Ethiopia

Posted date: 3 weeks ago

Deadline: Submission date is over

Job Summary:

On behalf of our client, we are seeking a highly motivated and friendly individual to join our client's team as a Receptionist. As the first point of contact for patients, you will play a critical role in ensuring a smooth and welcoming experience for all visitors. Ideal candidates should have 0-2 years of experience, preferably in a healthcare or eye clinic setting. You will be responsible for managing patient appointments, answering queries, and supporting the clinic’s daily operations. Fluency in English is a must, and knowledge of other languages is a plus.

Required Candidates: 3

Key Responsibilities:

• Greet and assist patients and visitors in a professional and courteous manner.
• Answer phone calls and respond to inquiries regarding services, appointments, and general information.
• Schedule and confirm patient appointments efficiently using the clinic's appointment system.
• Verify patient information and ensure that all necessary forms and documents are completed.
• Handle patient check-ins and check-outs, ensuring a smooth and timely process.
• Maintain patient confidentiality and adhere to all relevant privacy policies.
• Assist with managing the clinic's email and phone correspondence.
• Process payments for services rendered and issue receipts.
• Support the clinic team by preparing patient charts and ensuring necessary documentation is available for appointments.
• Ensure that the reception area is clean, organized, and stocked with necessary materials.
• Assist in maintaining the clinic's schedule and working closely with doctors and other clinic staff to manage patient flow.

Qualifications and Skills:

• 0-2 years of experience in a receptionist or administrative role, ideally within an eye clinic or healthcare setting.
• Fluency in English is required; knowledge of other languages is a plus.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Basic knowledge of office software (MS Office, scheduling systems) and ability to learn new software quickly.
• Ability to multi-task, prioritize, and remain organized in a fast-paced environment.
• Attention to detail and a proactive approach to problem-solving.
• Professional appearance and demeanor.
• Knowledge or experience in the eye care field is a plus.