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Information Technology Coordinator
Employer: ITACA Textile PLC
Employment: Full-Time | Permanent
Place of Work: Mekelle, Tigray region - Ethiopia
Posted date: 1 year ago
Deadline: Submission date is over
Job Description
Calzedonia Group is an Italian company founded in Italy Verona, producing, and selling garment products (lingerie, easy wear, socks, and more) operating across the world in Europe, America, Asia, and the Middle East. The group set up in 2015 a production plant in Tigray Mekelle, Ashegoda Area, under the name of “ITACA TEXTILE PLC” and requires competent employees for the following vacant position.
Job Summary
The Candidate will work in the IT department in a multinational company. His/her duty will involve the management and maintenance of the IT hardware, the implementation and running of ERP (Navision) and MES (Inteos) plus daily activity in support of end users.
The candidate will need to understand the material and information flow of each department to act on all the processes.
Job description:
The work typically involves:
- Analysis of production processes
- A thorough knowledge of production and logistics flows
- A thorough knowledge of operating systems, networking, hardware, and software
- Excellent problem-solving skills that can explain problems and solutions clearly to non-technical users.
- Assist clients with installation, configuration, and ongoing usability of system hardware and software.
- Offer daily operations and systems support to clients.
- Verify functionality of hardware and software components
- Troubleshoot hardware and software issues in person, remotely, and via phone.
- Conduct daily network backup operations.
- The ability to prioritize, work under pressure, and meet deadlines.
- The ability to work alone or as part of a team.
THE REWARDS
The successful applicants will join a well-established international group known for its dynamism, quality, and excellent level of service. Will be offered an attractive remuneration package that fully reflects the qualifications and experience he/she possesses. He/she also will have exposure to international experience with our international holding and sister companies.
Basic Requirements
- Bachelor’s Degree and above in Information Technology, Computer Science, or related field
- 3+ years’ experience in computer networks and systems setup and maintenance.
- 2+ years’ experience on current network operating systems
- Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience.
- Basic knowledge of ERP and MES Systems
- Strong knowledge of Office applications, and Power BI is a plus.
- Knowledge of Networking Systems
- A good level of spoken and written English is a must.
- A strong sense of discretion and confidentiality is required.
- Experience in manufacturing international environment is a plus.
Certification
Preferably the IT analyst should have common certifications for IT technicians:
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified IT Professional (MCITP)
- Microsoft Certified Solutions Expert (MCSE)