Gambella: Admin Assistant/reception

Description

Inkomoko is looking for a responsible Office Assistant to support the team at the front desk and provide professional administrative support to the company. Specific responsibilities include:

Receptionist Duties 

• Ensure the office is open and closed on time, maintaining normal working hours.
• Complete administrative and clerical tasks while at the front desk, including filing, photocopying, and scanning.
• Warmly greet visitors, ensuring a professional and welcoming front office/reception area, complete with necessary stationery and refreshments.
• Escort visitors and guests within the office and connect them to the required officers.
• Maintain a clean office environment and support the supervision of cleaning staff.
• Answer, screen, and forward incoming phone calls, providing accurate information in person and via phone/email.

Facilities Management 

• Ensure proper functioning of office premises and utilities.
• Communicate with supervisors regarding any repair or maintenance needs.
• Monitor and manage office supplies, including procurement processes for timely orders.
• Reserve and prepare rooms for meetings, ensuring technical equipment functionality.
• Work with the Security team to ensure safety and security of all facilities.
• Coordinate logistical activities, including transportation, warehousing, and inventory management.
• Support the operations team in managing office assets and maintaining inventory updates.
• Report non-functional assets to the supervisor and Operations unit promptly.
• Control and monitor stock for all chemicals and materials used.
• Support additional offices throughout Gambella and other locations as needed.

Administration & Operations 

• Assist with visitor travel needs, including arranging visas, flights, transport, and hotel bookings.
• Run office errands, including moving documents to banks and other locations discreetly.
• Assist with car bookings and manage vehicle assignments as needed.
• Support finance needs related to office administration, including vendor payments.
• Reserve and prepare rooms for meetings, ensuring timely setup.
• Draft and prepare correspondence, reports, contracts, and other documents.
• Perform other duties as assigned by the supervisor.

Requirements

Successful candidates must navigate fast-paced environments with enthusiasm and incredible attention to detail. Minimum qualifications include:

• Ability to meet deadlines and work independently with high integrity.
• Proficiency in MS Excel and Word.
• High level of customer service.
• Previous professional work experience.
• Good communication skills in English and Amharic.
• Must reside in Gambella, either as an Ethiopian or as a refugee.

Desired Characteristics

• Optimizes Work: Effective and efficient in completing work using resources wisely.
• Demonstrates Resilience: Rebounds from setbacks and uses feedback for improvement.
• Demonstrates Self-Awareness: Reflects on personal strengths and weaknesses.
• Communicates Effectively: Actively listens and delivers information clearly.

Benefits

This role is part of a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Meaningful work that contributes to sustainable livelihoods and job creation.
• Competitive salary and potential performance-based bonus.
• Incredible company culture with learning and growth opportunities.
• Diverse colleagues and a commitment to equity and inclusion.
• A dynamic, entrepreneurial team environment focused on innovation and social impact.
• Health insurance for self and family.
• Staff savings and provident fund with negotiated bank rates for long-term employees.
• Generous annual leave, parental leave, and sabbatical options.

Skills Required:

• Any / Field