Branch Manager

Key Responsibilities:

• Portfolio Management: Manages overall portfolio growth and quality.
• Client Verification: Ensures verification of existence of clients and creditworthiness of their business.
• Committee Leadership: Chairs the Branch Credit Committee (BCC) and participates in evaluating, approving, or rejecting loans.
• Deposit Management: Ensures saving deposits and withdrawals in accordance with policies.
• Growth Coordination: Coordinates on growth areas and projections for disbursements.
• Staff Management: Manages, coordinates, and supervises branch staff to ensure efficient service delivery operations.
• Branch Operations: Coordinates and supervises the operation of the branch.
• Personnel Planning: Plans personnel capacity, selects new staff, and evaluates existing staff.
• Resource Supervision: Supervises economical use of material resources and ensures timely servicing.
• Staff Development: Ensures high morale among staff and provides adequate training.
• Performance Appraisals: Undertakes annual performance appraisals and staff development plans.
• Policy Compliance: Manages the branch and ensures compliance with all policies and procedures.
• Internal Controls: Implements policies, procedures, and internal controls at the branch.
• Operational Decisions: Decides on all operational and financial issues within existing regulations.
• Reporting: Responsible for reporting and communication.
• Record Balancing: Performs independent balancing of all records.
• Management Collaboration: Works with other management members of the MFI.
• Team Engagement: Attends quarterly branch managers meetings and engages in team problem-solving.
• Planning & Integration: Develops the branch business plan and annual work plans.
• Plan Adjustment: Adjusts the plan as needed.
• Marketing: Promotes loans, savings, and other services provided by the branch.
• Promotional Initiatives: Plans and initiates promotional measures within target markets.
• Market Development: Engages in marketing efforts within the branch's target markets.
• Branch Marketing: Focuses on marketing strategies for the branch.

Qualification and Technical Skills Required: 

• Educational Background: University Degree/Diploma in relevant fields such as economics, accounting, or business administration.
• Experience: Related experience of 4 years for degree holders and 6 years for diploma holders.
• Personality Traits: Determined personality with initiative, perseverance, and team management skills.
• Responsibility: Capability and willingness to take responsibility with a strong sense of rectitude.
• Organizational Values: Ready to comply with the organization's ideals and core values.
• Technical Proficiency: Proficient in Microsoft Office applications.
• Financial Management: Able to plan and manage finances with a basic understanding of accounting.
• Training Skills: Be a good trainer, facilitator, mentor, and coach.
• Communication Skills: Very good communication and marketing skills.
• Driving Skills: Motor bicycle driving skill and license.