Horra Trading
Cafe Supervisor – Apply Now
Posted
5 months ago
Experience
2+ years
Deadline
Closed
Job Summary
The Café Supervisor is responsible for overseeing daily café operations, ensuring excellent customer service, maintaining product quality, and supervising café staff. The role includes managing the service floor, coordinating shifts, handling inventory, ensuring health and safety compliance, and supporting sales and customer satisfaction goals.
Key Responsibilities
- Supervise and coordinate café staff, baristas, and service attendants during shifts.
- Ensure high standards of customer service, cleanliness, and hospitality.
- Monitor food and beverage preparation to maintain consistent quality and taste.
- Manage opening and closing duties including cash reconciliation and sales reporting.
- Maintain adequate stock levels, conduct inventory counts, and report supply needs.
- Train, mentor, and evaluate team members to enhance performance.
- Handle customer complaints professionally and resolve service issues promptly.
- Ensure compliance with food safety, hygiene, and workplace operational standards.
- Assist in implementing promotions, product displays, and upselling strategies.
- Monitor equipment functionality and report maintenance needs.
- Support scheduling and shift planning to ensure smooth service flow.
- Control operational costs by minimizing waste and monitoring staff efficiency.
Qualifications & Requirements
- Diploma or bachelor’s degree in hospitality management, Tourism, Food Service, or related field (preferred but not mandatory).
- Minimum 2+ years of café, restaurant, or food service experience, including supervisory duties.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Basic knowledge of POS systems and sales reporting.
- Understanding of café menu items, drinks, food handling, and presentation.
- Ability to multitask, work under pressure, and maintain service consistency.
- Flexible working early mornings, weekends, and extended hours as needed.
Skills Required:
- Food / Preparation
- Hotel / Tourism
- Sales / Marketing / Business / Management
Quick Actions
Share Vacancy
Featured Jobs
@ PPM PLC
Receptionist (Female)
@ GeezJobs (Recruitment Department)
Project Manager - Readvert
@ GeezJobs (Recruitment Department)
Tech Lead Developer - Readvert
@ Alem Ethio-Swedish Daycare
Female Special Needs Assistance Teacher
@ Lesan AI
Accountant
@ GeezJobs (Recruitment Department)
QA Engineer - Readvert
@ GeezJobs (Recruitment Department)
Showroom Sales Representative
@ Huano Manufacturing PLC
Sales Person (Rebar Sales)
@ Huano Manufacturing PLC
Business Translator (Scrap Steel & Rebar Trading)
@ Ethio Pest Control Plc
Accountant And Office Assistant
@ Hosea Real Estate
Property Manager
@ GeezJobs (Recruitment Department)
Junior Accountant
@ New Land Data Center Hosting Service PLC
Finance Manager
@ PPM PLC
Outdoor Sales / Marketing Officer (Female)
@ GeezJobs (Recruitment Department)
Senior Engineering Lead – Fintech Systems
@ Lesan AI
Lawyer
@ GeezJobs (Recruitment Department)
Senior Commercial Manager
@ Afro Sweden Real Estate
Construction Store Keeper
@ Redsea Aviation Services Plc
Junior Operation Officer
@ NIB CANDY FACTORY PLC
ከፍተኛ የሰዉ ሃብት ባለሙያ
@ Apex Confectionery PLC
Sales Promoter
@ Independent News And Media Plc
Graphics Designer
@ GeezJobs
SECOND ROUND NATIONAL EXPANSION BID & STRATEGIC FRANCHISE PARTNERSHIP OPPORTUNITY
@ Mirak Engineering PLC
HVAC And Ductwork Technician (6 Positions)
@ NIB CANDY FACTORY PLC
የጠቅላላ አገልግሎት ባለሙያ
@ Dair Building Consultant
Jr. Accountant
@ GeezJobs (Recruitment Department)
Project Manager
@ PPM PLC
Bid Office / Sales Administrator(Female)
@ PPM PLC
Office Administrator (Female)
@ Ethio Life & General Insurance S.C
Accountant
@ Afro Sweden Real Estate
Office Receptionist
@ GeezJobs (Recruitment Department)
Target-Driven Sales Representative (High Commission Role)
@ Duto
Office Operations Support (Female only)
@ Private Company
Lead Product Designer-Mobile UI/UX
@ NIB CANDY FACTORY PLC
Purchaser
@ GeezJobs (Recruitment Department)
Project And Facility Electrical Engineer
@ GeezJobs (Recruitment Department)