Position Title: Cashier
Employer: Marriott International
Employment: Full-Time | Permanent
Place of Work: Addis Ababa - Ethiopia
Posted date: 9 months ago
Deadline: Submission date is over
About the Job
Key responsibilities include:
- Processing all payment methods in accordance with accounting procedures
- Following property control audit standards and cash handling procedures
- Obtaining assigned bank and ensuring accuracy of contracted monies
- Counting bank at end of shift and completing designated cashier reports
- Setting up and organizing cashier workstation with designated supplies
QUALIFICATIONS
- Education: BA Degree in accounting or related field
- Related Work Experience: 2 years work experience as a cashier in the Hospitality Industry; working in an International Hotel is advantageous
Critical Tasks
Safety and Security
- Report work-related accidents or injuries immediately to manager/supervisor
- Follow company and department safety and security policies
Policies and Procedures
- Follow company and department policies and procedures
- Protect the privacy and security of guests and coworkers
- Maintain confidentiality of proprietary materials and information
- Ensure uniform and personal appearance are clean and professional
- Protect company tools and assets in accordance with policies
Guest Relations
- Thank guests with genuine appreciation
- Address guests' service needs in a professional manner
- Welcome and acknowledge each guest with a smile
- Actively listen and respond positively to guest questions
- Assist other employees to ensure proper coverage
Communication
- Speak to guests and co-workers using clear, professional language
- Answer telephones using appropriate etiquette
Working With Others
- Support all co-workers and treat them with dignity
- Develop and maintain positive working relationships
- Partner with others to promote teamwork
Quality Assurance/Quality Improvement
- Comply with quality assurance expectations and standards
Physical Tasks
- Stand, sit, or walk for an extended period of time
- Enter and locate work-related information using computers
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
General Food and Beverage Services
- Maintain cleanliness of work areas throughout the day
- Assist other departments when needed
Assists Management
- Communicate with guests and other employees to ensure needs are met
Opening
- Complete opening duties including setting up necessary supplies
Cash/Bank Handling
- Process all payment methods in accordance with accounting procedures
- Follow property control audit standards
- Count bank at end of shift and resolve discrepancies
- Obtain assigned bank and ensure accuracy
- Transport bank to/from assigned workstation
- Set up and organize cashier workstation
Critical Competencies
- Analytical Skills
- Arithmetic Computation
- Interpersonal Skills
- Team Work
- Customer Service Orientation
- Interpersonal Skills
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