Position Title: Customer Support Officer
Employer: Atlas Computer Technology
Employment: Full-Time | Permanent
Place of Work: Addis Ababa - Ethiopia
Posted date: 5 months ago
Deadline: Submission date is over
Qualifications and Requirements:
Education:
- Bachelor’s Degree (BSc) in Information Technology, Computer Science, Software Engineering, or a related field.
Experience:
- 0–2 years of relevant experience.
- Fresh graduates are highly encouraged to apply.
Technical Skills:
- Ability to provide remote technical support.
- Proven troubleshooting skills for identifying and resolving system/software issues.
- Basic knowledge of computer systems and software tools.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Customer service-oriented mindset.
- Good interpersonal skills.
- Ability to work both independently and collaboratively in a team setting.
Other Requirements:
- Must own a personal computer (PC).
What We Offer:
- A supportive and collaborative work environment.
- Opportunities for professional growth and career development.
- A dynamic and fast-paced setting to enhance your technical skills.
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