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Addis International Bank S.C (AdIB)
Verified
Deputy Chief Officer, Retail Banking
Addis Ababa - Ethiopia
full-time
permanent
Posted
1 month ago
Experience
9/11 Years
Deadline
Closed
Job Requirements
- Master’s or Bachelor’s degree in Business Administration, Accounting & Finance, Management, Economics, or related fields
- For Master’s degree holders: Minimum 9 years of experience, including 4 years in leadership roles
- For Bachelor’s degree holders: Minimum 11 years of experience, including 5 years in leadership roles
- Strong background in retail banking operations and financial services management
- Proven leadership experience in managing large teams and multi-department functions
- Strong strategic planning, decision-making, and problem-solving skills
Job Summary
- Lead overall retail banking operations, including branch banking, digital banking, and IFB (Interest-Free Banking)
- Drive business growth, operational efficiency, and improved customer experience
- Oversee multiple departments and ensure alignment with organizational goals
- Develop and implement retail banking strategies to enhance market competitiveness
- Ensure compliance with regulatory requirements and internal policies
- Monitor performance indicators and ensure achievement of business targets
- Foster innovation in service delivery and digital transformation initiatives
- Strengthen customer relationship management and service quality standards
Skills Required:
- Accounting / Finance
- Economics / Statistics
- Sales / Marketing / Business / Management
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