New Opening: Fleet Coordinator

Job Summary

We are seeking a Fleet Coordinator to join our dynamic team and play a vital role in maintaining the highest standards of fleet safety and compliance. The successful candidate will be responsible for coordinating day-to-day fleet activities, ensuring our vehicles meet all safety and legal requirements, and supporting incident management and business continuity. This role is crucial in promoting a culture of road safety and fleet compliance across our operations.

The purpose of the Fleet Coordinator role is to support safe, compliant, and efficient fleet operations by coordinating day-to-day fleet activities, ensuring vehicle safety compliance, supporting incident management, and enabling business continuity through effective fleet governance, reporting, and supplier coordination. The role plays a key part in embedding road safety, fleet compliance, and wellbeing standards across Safaricom operations in alignment with legal requirements, company policies, and best practices.

Key Accountabilities and Decision Ownership:

Fleet Operations & Coordination

• Coordinate daily fleet operations to ensure vehicles are available, roadworthy, and fit for purposes.
• Support vehicle allocation, utilization tracking, and scheduling in line with operational requirements.
• Act as the primary coordination point between drivers, line managers, fleet suppliers, and service providers.
• Support vehicle onboarding, handover, off-hire, replacement, and decommissioning processes.

Fleet Safety & Compliance

• Support implementation of Safaricom’s Fleet Safety and Road Safety standards across the business.
• Ensure vehicles meet statutory, insurance, inspection, and licensing requirements always.
• Maintain accurate fleet compliance records including vehicle inspections, permits, insurance, and licenses.
• Support driver compliance including valid licenses, inductions, and required safety training (e.g., defensive driver training).

Incident Management

• Support reporting, documentation, and coordination of fleet-related incidents, accidents, near misses, and breakdowns.
• Assist in investigations to identify root causes and corrective actions.
• Track and follow up closure of actions arising from incident investigations.
• Coordinate with insurers, service providers, and internal stakeholders on accident repairs and claims.

Maintenance & Supplier Management

• Coordinate preventive and corrective maintenance schedules to ensure vehicle reliability and safety.
• Liaise with approved garages, leasing companies, and fleet suppliers to ensure timely service delivery.
• Monitor supplier performance and escalate recurring issues to the Fleet Operations Manager.
• Validate supplier invoices against services delivered and contractual agreements.

Fleet Reporting & Data Management

• Maintain up-to-date fleet records and databases.
• Prepare regular fleet reports including utilization, incidents, compliance status, costs, and downtime.
• Support analysis of fleet trends to identify risks, inefficiencies, and improvement opportunities.

Policy Implementation & Awareness

• Support implementation and adherence to fleet, road safety, and vehicle use policies.
• Assist with communication and awareness initiatives related to fleet safety and responsible vehicle use.
• Support audits, inspections, and assurance activities related to fleet and road safety.

Key Performance Indicators:

Fleet Safety & Compliance

• 100% compliance with vehicle licensing, insurance, inspections, and statutory requirements.
• Timely completion of vehicle inspections and corrective actions.
• Reduction in fleet-related incidents, accidents, and safety violations.

Fleet Operations & Availability

• Improved vehicle availability and reduced downtime.
• Timely resolution of breakdowns and maintenance issues.
• Accurate and up-to-date fleet records.

Incident Management

• Timely reporting and documentation of fleet incidents.
• Closure of corrective actions arising from incident investigations within agreed timelines.

Supplier Performance

• Adherence to service level agreements by fleet suppliers.
• Reduced recurring supplier-related service failures.

Reporting & Governance

• Accurate and timely fleet reports and dashboards.
• Availability of reliable data to support financial responsibility.

Financial Responsibility:

• Support monitoring and control of fleet-related operational costs.
• Review and validate fleet supplier invoices.
• Support raising purchase requisitions related to fleet services and maintenance.
• Track expenditure against approved budgets and report variances.
• Maintain proper documentation and records for fleet-related financial transactions.
• Raising and reviewing all purchase requisitions related to the role.

Qualifications

Core Competencies, Knowledge and Experience:

• Good understanding of fleet operations, vehicle safety, and transport compliance requirements.
• Strong coordination and organizational skills.
• Ability to communicate effectively with drivers, suppliers, and internal stakeholders.
• Attention to detail and ability to manage records and reports accurately.
• Problem-solving mindset with a proactive approach to risk identification.
• 3–5 years’ experience in fleet coordination, transport operations, logistics, or a related environment.
• Experience in a corporate or multi-site operational environment is an advantage.

Must Have Technical / Professional Qualifications:

• Bachelor’s degree in Transport Management, Logistics, Engineering, or related fields.

About Us

At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships.

Guided by core values such as customer obsession, innovation, integrity, and get it done together, we are building a workplace that is dynamic, inclusive, and empowering. We believe our greatest strength lies in our people. That’s why, for two consecutive years, we have proudly earned the Top Employer Award – in recognition of our unwavering commitment to fostering a supportive, innovative, and inclusive environment for people.

Join Safaricom Ethiopia and be part of a team that is shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital future.