Front Desk Receptionist at Minaye PLC

Front Desk Receptionist

Employer: Minaye PLC

Employment: Full-Time | Permanent

Place of Work: Head office, Torhailoch ?- Addis Ababa - Ethiopia

Posted date: 14 hours ago

Deadline: March, 22/2025 (12 days left)

We are a dynamic and customer-focused organization known for its commitment to excellence, innovation, and customer satisfaction. As the face of our company, we are seeking a friendly, professional, and highly organized Receptionist who is committed to providing exceptional service and creating a welcoming environment for our clients and visitors. We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. This role is perfect for someone with 1-2 years of experience who enjoys interacting with people and providing excellent customer service.

Job Description: The Receptionist plays a crucial role in making a great first impression, ensuring all guests, clients, and employees feel valued and supported. This position requires a warm and approachable personality, excellent communication skills, and the ability to multitask in a dynamic office setting.

Key Responsibilities:

• Front Desk Operations:
• Greet visitors warmly and professionally, ensuring a positive first impression.
• Answer and direct incoming phone calls promptly and courteously.
• Manage the reception area, ensuring it is clean, organized, and presentable.
• Schedule and manage appointments, meetings, and conference room bookings.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain and update contact lists, directories, and other records.
• Assist visitors with inquiries and provide accurate information about the organization.
• Address and resolve customer concerns or escalate them to the appropriate department.
• Ensure a high level of customer satisfaction at all times.
• Liaise with staff and departments to relay messages and information accurately.
• Coordinate with vendors, suppliers, and service providers as needed.
• Perform general clerical duties such as photocopying, scanning, and filing.
• Assist with other administrative tasks as assigned by management.

Qualifications:

• Any field educational background (high school diploma or degree; additional qualifications are a plus).
• 1-2 years of experience as a receptionist, front desk officer, or in a similar role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to remain calm and courteous under pressure.
• Basic knowledge of office equipment (e.g., printers, scanners, etc.).

How to apply

If you are a proactive and customer-oriented individual with 1-2 years of experience, we would love to hear from you!

Please send your resume and a cover letter to hcminaye@gmail.com with the subject line "Front Desk Receptionist"