Gbv & Child Protection Case Manager

Background

Nutrition 4 Education and Development (N4ED) is a grassroots Ethiopian Civil Society Organization committed to fostering a productive generation through investments in children’s nutrition, early childhood development, and women’s empowerment.

The N4ED Program supports vulnerable women and children through comprehensive protection services, including Gender-Based Violence (GBV) and child abuse prevention and response. The program also strengthens the capacity of local partners, communities, and beneficiaries to prevent and respond to GBV and child abuse effectively.

The Case Manager will provide survivor-centered case management services to needy community members, especially women and Children, facilitate access to health, legal, psychosocial, and other protection services, and contribute to community-based GBV and child protection prevention and awareness activities across N4ED operational areas.

Key Responsibilities

A. Case Management

• Provide direct GBV and child protection case management services in Sarbet office, Kotebe Creative Center, and other N4ED operational woredas.
• Conduct intake interviews and comprehensive needs assessments using survivor-centered approaches.
• Develop individualized case action plans in collaboration with survivors.
• Provide psychosocial first aid support and basic counseling.
• Facilitate safe referrals to health, legal, police, shelter, and other relevant services.
• Follow up regularly on case plans to ensure effective service delivery.
• Maintain accurate, confidential, and secure case files and documentation.
• Ensure informed consent and uphold confidentiality at all times.
• Identify high-risk cases and ensure timely response and coordination.

B. Coordination and Referral

• Maintain and regularly update service mapping for Potection/GBV-related services in operational areas.
• Coordinate with woreda-level stakeholders, including Women and Social Affairs Offices, health centers, police, legal aid providers, and community-based structures.
• Participate in protection/GBV coordination meetings at city, woreda, or sub-city level.
• Strengthen referral pathways and ensure safe and ethical information sharing.

C. Capacity Building, Training & Community Engagement

• Provide training sessions and awareness-raising activities on GBV and Child Protection prevention and response for local partners, community leaders, beneficiaries (women, girls, and community groups), and project staff/volunteers.
• Develop and adapt training and community awareness materials in line with national GBV guidelines.
• Conduct community awareness sessions on GBV and Child Protection prevention, referral pathways, and available services.

D. Reporting & Documentation

• Prepare weekly and monthly case management reports.
• Ensure timely submission of narrative and statistical reports.
• Maintain updated case databases in line with confidentiality standards.
• Contribute to donor reports and project documentation when required.
• Ensure data protection and ethical handling of sensitive information.

Qualifications and Experience

• Bachelor’s degree in Social Work, Psychology, Sociology, Counseling, Law, Gender Studies, or related field.
• Minimum 3 years of experience in GBV and/or Child Protection case management or protection programming.
• Experience working with vulnerable women and girls.
• Experience delivering training and facilitating community sessions.
• Knowledge of national GBV referral systems and protection frameworks.

Employment Type: Fixed, Full-time

Level: Mid-level

Location: Addis Ababa

Duration: one year with a possibility of extension

Salary: 29,540.20 ETB net