Human Resources & General Services Officer

Job Summary

Under the responsibility of the General Manager and functionally to the HR manager, you will be responsible for facilitating recruitment, training, insurance, medical and promotion processes, as well as employee transfers and related activities.

You will compile and update personnel records, ensure compliance with Ethiopian labor law, and oversee the effective supervision and administration of General Services.

Your missions :

Human Resources

• Recruitment: filling opened positions using the right sources, ensuring candidates’ skills meeting requirements
• Conducting and following matters related to personnel administration
• Preparing induction of newly recruited employees
• Administrating employees’ benefits such as annual leave, medical aid, pension, life insurance and others to ensure smooth operations
• Following up employees’ attendance
• Following up the proper completion of annual reviews for all employees
• Preparing internal communication
• Arranging overtime work when necessary
• Implementing training and identifying the appropriate providers
• Ensuring compliance with labor law

General services

• Scheduling cleaners’ activities and assigning duties
• Scheduling security guards’ shifts
• Investigating and resolving complaints regarding food quality or service

Qualification

• Bachelor’s or Master’s in Human Resources/ Business Administration or related field. A proven experience as an HR Assistant, HR specialist or a relevant HR/ Administrative position. At least 3 years of HR experience.

Soft skills:

• Problem-solving
• Oral and written communication skills
• Strong interpersonal skills
• Goord organization and planning skills
• Discretion
• Team worker
• Open-minded

Competences:

• Ability to identify issues and resolve them in a timely manner
• Capability to effectively read and interpret information, and present numerical data in a resourceful way
• Skill in gathering and analyzing information effectively
• Competence in prioritizing and planning work activities to use time efficiently
• Aptitude for following instructions and improving performance through management feedback
• Knowledge of labor law
• Excellent computer skills

Skills Required:

• Hr / Public / Admin
• Sales / Marketing / Business / Management