IT Field Engineer at East Africa Bottling Share Company - Coca Cola

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IT Field Engineer

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Employer: East Africa Bottling Share Company - Coca Cola

Employment: Full-Time | Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 1 month ago

Deadline: Submission date is over

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Job Description

An exciting vacant position has arisen at East Africa Bottling Share Company - Ethiopia for the role of IT Field Engineer. East Africa Bottling Share Company ( EABSC) works with the world’s most cherished trademark; invests in the most sophisticated production system in the world and employ people who are prepared to work with passion and focus.

Key Duties & Responsibilities

• Timely Resolution of IT Incidents : Ensure all user-reported issues are addressed within the agreed service level timelines
• Improved System Uptime : Minimize downtime by proactively maintaining and optimizing IT systems and infrastructure
• Enhanced User Satisfaction : Foster a positive end-user experience through efficient support and clear communication
• Accurate IT Asset Records : Maintain up-to-date and precise inventory of IT resources for operational efficiency
• Compliance with IT Policies : Ensure all actions and solutions align with organizational IT governance policies

Skills, Experience & Education

• A Bachelors Degree in Information Technology, Information Systems or a related field
• 3 years experience on corporate IT matters
• Relevant certifications (e.g., ITIL, CompTIA A+, ITIL v 3 Foundation, ITIL v4 Foundation) will be advantageous

General: Applicants must be Ethiopian citizen.

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