Position Title: IT Field Engineer
Employer: East Africa Bottling Share Company - Coca Cola
Employment: Full-Time | Permanent
Place of Work: Addis Ababa - Ethiopia
Posted date: 9 months ago
Deadline: Submission date is over
Job Description
An exciting vacant position has arisen at East Africa Bottling Share Company - Ethiopia for the role of IT Field Engineer. East Africa Bottling Share Company ( EABSC) works with the world’s most cherished trademark; invests in the most sophisticated production system in the world and employ people who are prepared to work with passion and focus.
Key Duties & Responsibilities
- Timely Resolution of IT Incidents : Ensure all user-reported issues are addressed within the agreed service level timelines
- Improved System Uptime : Minimize downtime by proactively maintaining and optimizing IT systems and infrastructure
- Enhanced User Satisfaction : Foster a positive end-user experience through efficient support and clear communication
- Accurate IT Asset Records : Maintain up-to-date and precise inventory of IT resources for operational efficiency
- Compliance with IT Policies : Ensure all actions and solutions align with organizational IT governance policies
Skills, Experience & Education
- A Bachelors Degree in Information Technology, Information Systems or a related field
- 3 years experience on corporate IT matters
- Relevant certifications (e.g., ITIL, CompTIA A+, ITIL v 3 Foundation, ITIL v4 Foundation) will be advantageous
General: Applicants must be Ethiopian citizen.
