.jpg){kind=logo}
HurriCane Support
Professional Role – It Support Technician
Posted
2 months ago
Experience
1 Year
Salary
As per company's scale
Deadline
Closed
Job Description
We’re looking for a proactive IT Support Technician to help maintain and improve IT systems for our clients, ensuring smooth day-to-day operations and dependable technical performance.
Responsibilities
- Install, configure, and maintain computer hardware, operating systems, and software.
- Monitor and maintain computer networks and systems.
- Diagnose and resolve hardware, software, and network faults.
- Provide user support via phone, chat, and in-person sessions, ensuring timely issue resolution.
- Prepare documentation, technical procedures, and reports.
- Set up new user accounts, permissions, and profiles; manage password resets.
- Support the rollout and testing of new applications and technologies.
- Maintain diagrams, manuals, and other documentation for systems and processes.
- Prioritize and manage multiple open tickets to meet service-level expectations.
- Establish and maintain strong working relationships across teams and with client contacts.
Requirements
- Diploma or Degree in IT, Computer Science, or related field.
- 1–3 years of hands-on IT support experience.
- Strong troubleshooting and communication skills.
- Familiarity with Windows, macOS, and network systems.
- Ability to work under pressure and handle multiple tasks effectively.
Skills Required:
- Computer / Software / It / Data
Quick Actions
Share Vacancy
Featured Jobs
@ Right ICT Solutions
Junior Accountant
@ Hortichem International Trading
Logistics Coordinator
@ GeezJobs (Recruitment Department)
QA Engineer
 (1).jpg){kind=logo}
@ Abebech Gobena Charity
Women Empowerment Expert
@ GeezJobs (Recruitment Department)
Junior Marketing Officer
@ GeezJobs (Recruitment Department)
Finishing Foreman
@ GeezJobs (Recruitment Department)
Project Manager
.jpg){kind=logo}
@ BeConnected Industrial
Electrician
@ Safe Zone Logistics
Warehouse Administration Officer
@ Right ICT Solutions
Junior IT Officer
@ Saba International Shipping PLC
Customs Assessor
@ Duto
General Support Officer
@ Remora One Member Plc
Head Tailor
@ Hosea Real Estate
Sales Consultant
@ Private Game
Game Promoter / Community Game Ambassador
@ NIB CANDY FACTORY PLC
Graphics Design And Printing
@ ELHA Import And Export
Indoor and Outdoor Sales
@ GeezJobs (Recruitment Department)
Office Engineer
@ Askal Habte Real-estate
የደህንነት ጠባቂ
@ Hortichem International Trading
Field Sales Agronomist
@ SAMARITAN SURGICAL CENTER
General Medical Practitioner
@ GeezJobs (Recruitment Department)
Tech Lead Developer
@ Sino Steel Plc
Steel Trader
@ GeezJobs (Recruitment Department)
Accountant
@ Hortichem International Trading
Secretary / Office Assistant
@ Private Game