Junior Sales Representative

About Dodai

Dodai Manufacturing Plc is a recently established company launched in Addis Ababa, Ethiopia on August 01, 2023. The company is a fast-growing e-mobility organization with a mission to make electric mobility accessible to everyone in Africa through innovative products and services.

Dodai plans to assemble brand-new electric two-wheelers in Addis Ababa and expand operations to major regional cities across Ethiopia by the end of 2026.

Purpose of the Position

The Junior Sales Representative at Dodai is responsible for driving sales performance and promoting Dodai products and services. The role focuses on building strong customer relationships, generating and converting leads, closing sales, and ensuring excellent customer experience while representing the company’s brand values.

The position also requires collaboration with internal departments to support the company’s overall growth and mission achievement.

Key Responsibilities

Customer Interaction and Sales Execution

• Welcome customers warmly in the showroom and provide a professional introduction to the Dodai brand.
• Provide clear and accurate product information, including features, pricing, and after-sales services.
• Actively engage in sales activities and close deals to achieve and exceed individual and team sales targets.

Reporting and Accountability

• Maintain accurate records of sales activities, customer interactions, and feedback using internal digital systems.
• Ensure daily reporting of sales performance and lead generation activities.
• Monitor and report personal sales performance consistently to achieve set targets.

Customer Satisfaction and Hospitality

• Create a welcoming and positive showroom environment to enhance customer experience.
• Respond promptly to customer inquiries and ensure service quality meets company standards.
• Support customers in processing requirements such as obtaining number plates where applicable.

Lead Generation and Outreach

• Proactively generate leads through market visits and community engagement activities.
• Identify potential customers and encourage showroom visits to explore Dodai products.

Brand Promotion and Awareness

• Promote Dodai’s brand values through professional conduct and customer engagement.
• Contribute to improving brand recognition and public perception in all interactions.

Managerial Direction

• Follow management instructions and implement feedback to improve sales performance.
• Collaborate with supervisors to continuously enhance sales strategies and customer engagement.
• Perform additional duties as assigned by supervisors.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communication, or a related field from a recognized institution.

Professional Experience

• Minimum of 1–3 years of relevant experience in sales, customer success, or related commercial roles, preferably with demonstrated performance in achieving sales targets.

Required Skills and Competencies

• Strong understanding of direct sales methodologies and customer engagement strategies.
• Proven ability to achieve or exceed sales targets consistently.
• Excellent communication, interpersonal, and negotiation skills.
• Strong analytical and strategic thinking abilities.
• Ability to build and maintain strong customer relationships.
• High level of motivation, discipline, and accountability.
• Strong teamwork and collaboration skills across departments.
• Passion for customer service excellence and continuous improvement.

Skills Required:

• Sales / Marketing / Business / Management