Immediate Vacancy: Pod Management Specialist

Job Summary

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about customer service and working in a high paced environment that is critical to meeting the business’ targets, and at the heart of the business operations. then this role is just for you!

RESPONSIBILITIES

• Track and record PODs (Proof of delivery)
• Extract and compile load reports
• Ensuring timely arrival of shipments at KD points (Key distributors) and working closely with security and safety teams to flag possible delays.
• Maintaining an up-to-date delivery tracker.
• Maintaining an up-to-date work order tracker
• Ensuring timely POD submission from service providers (within 15 working days)
• Compiling weekly & monthly safety reports and liaising with SHE teams to implement the appropriate consequence management whenever violations occur.
• Conducting quarterly transporter audits accompanied by Logistics coordinator, SHE and Security teams.
• Ensuring timely validation and settlement of invoices.
• Ensure all documents relating to outbound logistics are properly documented.
• Conduct shipment completion on SAP
• Meticulous POD filing at archives
• POD recording within 15 days after dispatch.
• 100% delivery tracker completion.
• 100% Work order tracker completion.
• Invoice settlement per agreed terms with transporters.
• Compile and share weekly transporter safety document.
• 100% Shipment completion trigger weekly.

Controls and Governance

• Ensure all PODs are submitted within 15 days of dispatch.
• Document all SOP for records process.
• Flag frequent violations with SHE teams and implement the appropriate consequence matrix.
• Ensure actual arrival dates of shipments are maintained similarly on SAP.
• Participate in weekly KPIs review meetings.
• Lead weekly transporter safety meetings.
• Participate in quarterly CSHEC meetings.
• Work closely and in collaboration with the CX/ CD / Transporters / Warehouse teams to ensure shipments are delivered in a timely and efficient manner.
• Ensure you have a Future fit plan (Development) and 3+1 goals in place every year.
• Ensure minimum1 hour a week is spent on learning /degreed of relevant courses for role and development plan.
• Being an active member and contributor within the team and wider organization.

Qualifications

• University degree completed in relevant field.
• Minimum of 1 years’ experience within a supply chain organization.
• Excellent working and analytical Knowledge of SAP and Excel.
• Strong organizing skills.
• Strong interpersonal and presentation skills.

PREFERRED

• FMCG Experience, Logistics or Supply Chain degree

Skills

• Customer Experience
• Communication skills
• Stakeholder Management
• Digital Awareness
• Document management
• Problem Solving
• Attention to Detail

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Skills Required:

• Logistics / Supply / Chain