Product Manager - Wired Connectivity

The Product Manager - Wired Connectivity is responsible for managing the end-to-end lifecycle of wired connectivity products and services, including fiber broadband, dedicated internet access, fiber to home and enterprise connectivity solutions. The role drives product strategy, development, pricing, commercialization, and performance management to achieve revenue growth, customer satisfaction, and market competitiveness

Responsibilities

Key accountabilities and decision ownership:

Product Strategy & Portfolio Management

• Develop and execute the product roadmap for wired connectivity services in alignment with business objectives
• Manage the full product lifecycle from ideation, launch, growth, enhancement, and retirement
• Identify market opportunities, customer needs, and industry trends to drive product innovation
• Define product positioning, value propositions, and go-to-market strategies

Commercial & Financial Management

• Develop business cases and revenue forecasts for new products and enhancements
• Own product profitability, revenue growth, and market share targets
• Establish pricing strategies and commercial models that balance competitiveness and profitability
• Monitor product performance and implement actions to improve commercial outcomes

Customer & Market Insights

• Engage with enterprise customers, sales teams, and partners to understand business requirements
• Conduct market research and competitor analysis to identify gaps and opportunities
• Translate customer needs into product requirements and service enhancements

Product Development & Delivery

• Work closely with technology, network, operations, and digital teams to design and launch new products
• Define product requirements, service specifications, and operational processes • Ensure timely delivery of product launches and enhancements
• Support testing, acceptance, and readiness activities prior to commercial launch

Stakeholder Management

• Collaborate with sales, marketing, customer experience, finance, legal, and technical teams
• Provide product training and support to internal stakeholders
• Act as the primary product owner for wired connectivity services across the organization

Performance Monitoring

• Track KPIs including revenue, customer growth, churn, product adoption, and profitability
• Analyze product performance and recommend corrective actions where necessary
• Prepare regular management reports and portfolio reviews

Key performance indicator:

• Revenue Growth from Wired Connectivity Products
• Product Profitability (Gross Margin)
• New Customer Acquisition and Retention
• Successful Product Launches and Time-to-Market
• Customer Satisfaction and Product Adoption Rate

Core competencies, knowledge and experience:

Business Competencies:

• Demonstrates strong understanding of telecommunications products, enterprise connectivity services, customer requirements, market dynamics, and competitive positioning
• Applies commercial and strategic thinking to align product decisions, investments, and portfolio development with business objectives and revenue growth targets

Creativity and Innovation

• Identifies market opportunities and develops innovative connectivity solutions that address customer needs and business objectives
• Continuously seeks improvements to products, processes, and customer experience to enhance competitiveness and drive growth

Business Know-how

• Demonstrates strong business acumen with a clear understanding of enterprise customer needs, market trends, and the commercial drivers of telecommunications services
• Translates business objectives into effective product strategies that deliver customer value, revenue growth, and competitive advantage

Working with Change

• Adapts effectively to evolving business priorities, customer requirements, and technological advancements within the telecommunications industry
• Embraces and supports change initiatives, driving the successful implementation of new products, processes, and ways of working

Project and Program Management

• Plans, coordinates, and delivers product initiatives and enhancements, ensuring alignment with business objectives, timelines, and stakeholder expectations
• Manages project risks, dependencies, and cross-functional collaboration to achieve successful and timely delivery of outcomes

Functional Competencies:

• Manages the end-to-end product lifecycle, including product development, commercialization, enhancement, and performance management
• Conducts market analysis, customer research, and competitor benchmarking to identify opportunities and drive product growth
• Develop business cases, pricing strategies, and revenue plans while collaborating with technical, commercial, and operational stakeholders to deliver successful products

Qualifications

Must have technical/professional qualifications:

• Bachelor's Degree in Telecommunications, Engineering, Information Technology, Business Administration, or a related field
• Minimum 3-5 years of experience in product management, telecommunications, ICT, or enterprise connectivity services
• Strong knowledge of wired connectivity solutions

Desired

• Experience in enterprise/B2B telecommunications, including pricing strategy, business case development, and commercial product management.

Skills Required:

• Computer / Software / It / Data
• Sales / Marketing / Business / Management