Protocol, Visits & Events Administrative Officer

Job Title: Protocol, Visits and Events Administrative Officer

Employer: Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Location: Addis Ababa, Ethiopia

Region: Africa

Type of Post: British Embassy

Employment Type: Permanent

Working Hours: 36 hours per week

Salary: USD 694.52 per month (subject to tax and statutory deductions)

Grade: Administrative Officer (AO)

Application Deadline: 5 September 2025

Start Date: 29 September 2025

About the Role

The British Government is committed to fostering an inclusive and diverse workplace. We value and celebrate differences, promote equality, and actively challenge discrimination to strengthen our organisation. Applications are encouraged from individuals of all backgrounds. We do not discriminate based on:

• Disability
• Race
• Colour
• Ethnicity
• Gender identity
• Religion
• Sexual orientation
• Age
• Veteran status
• Any other legally protected category

Flexible, family-friendly working arrangements are supported where operational and security requirements permit. The FCDO maintains an agile workforce, and you may be asked to take on additional duties as reasonably required.

Key Responsibilities

As a member of the Protocol team, you will be responsible for a variety of routine protocol tasks, including:

• Ministry of Foreign Affairs (MFA): Coordinating with the MFA regarding arrival and departure matters for UK-based staff, managing clearance of personal effects and official shipments for the embassy, applying for diplomatic ID cards and driving licences, organising number plate allocation for both private and official vehicles, and obtaining authorisation for the sale of duty-free vehicles on the open market.
• Customs: Handling all necessary customs documentation for goods clearance and liaising with customs officials on related matters.
• Driving Licences and Vehicle Administration: Facilitating the processing of driving licences, vehicle registration, ownership transfers, and other vehicle-related issues.
• Immigration: Securing entry visas and managing all immigration matters, including processing residence and work permits for expatriate staff.
• Airport Operations: Arranging diplomatic airport passes, access to VIP lounges, tarmac access, and meeting or seeing off senior UK government officials.
• Freight Management: Preparing documentation for the clearance and export of air freight and heavy baggage for UK-based staff and other embassy consignments; working with clearing agents as needed and ensuring compliance with all relevant procedures and legislation; briefing incoming officers and ensuring all paperwork is completed prior to departure.
• Visa Processing: Managing visa applications for official travel for UK-based and CBS colleagues.

Required Qualifications, Skills, and Experience

• College diploma or degree in a business-related discipline
• Minimum of 5 years’ experience in facilitation, clearance, protocol, or similar roles
• Strong understanding of Ethiopian government offices and their procedures/policies
• Basic proficiency in Microsoft Word and Excel
• Valid 3rd grade or equivalent driving licence
• Willingness and ability to work flexible hours, including late nights, early mornings, weekends, and public holidays
• Fluency in both Amharic and English

Preferred Qualifications and Experience

• Demonstrated ability to drive 4WD vehicles

Core Behaviours Required

• Communicating and Influencing
• Delivering at Pace
• Managing a Quality Service
• Working Together

Additional Information

• The British Embassy will never request payment or fees for job applications.
• Locally recruited staff at the British Embassy in Addis Ababa are subject to local employment laws and terms of service.
• All applicants must have the legal right to work and reside in Ethiopia, either through existing status or eligibility to obtain the necessary permits.
• Successful candidates are responsible for obtaining and paying for relevant permits, arranging relocation, and covering associated costs.
• Employees not subject to local income tax may have their salary adjusted by the equivalent tax amount.
• For details on Civil Service Success

Skills Required:

• Accounting / Finance
• Driving
• Economics / Statistics
• Sales / Marketing / Business / Management