Position Title: Regional Sales Manager Opportunity
Employer: Habesha Breweries SC.
Employment: Full-Time | Permanent
Place of Work: Jimma - Ethiopia
Posted date: 3 months ago
Deadline: Submission date is over
Responsibilities
People/Leadership/Capability:
- Monitoring of the Area team’s performance and motivating them to reach & exceed their targets
- Leading by example and creating a sense of ownership and accountability with all Team members
- Initiating & inspiring others to come up with new ideas, innovations and better ways of working
- Manage people for success by having frequent one-on-one conversations to ensure expectations are met through a well-planned performance review process
- Coaching & building the capabilities of sales staff and the Distributor’s crew members through consistent & ongoing on-the-job training
Key Distributor Management/RTM:
- Responsible for the implementation and daily follow-up of the Company’s Route-to-Market Strategy, including the ways of working within the Distributor's (Agent's) business
- Ensure a consistent availability & distribution of the Company’s products
- Establishing, maintaining and expanding the regional customer base in line with the Company’s vision and mission statements
- Develop, maintain and measure calling schedules of sales staff, both internal and external (Distributor’s crew)
- Create, plan, review and manage the frequency of delivery routes
- Building good business-to-business relationships with Distributors (Agents) through regular meetings, feedback sessions and formal performance review
- Close monitoring of stock levels in Warehouse and Satellite warehouses of the Distributor in conjunction with the Distribution department to ensure zero stock-outs of product
- Building good relationships with the warehouse, operations and distribution teams
Business Performance and Execution:
- Monitoring of sales targets vs. actual sales, for both sales staff & Distributors (Agents) with daily follow-up and feedback
- Achieve sustainable growth & sales targets through the correct ways of working, as per the Company’s RTM standards
- Implementing regional sales plans and execution of agreed action plans
- Responsible for the execution of the Company’s pricing strategy, including regular feedback to the business about changing trends in the marketplace and competitor activities
- Management of all working tools in their respective Region, i.e. Vehicles, Mobile devices, sales system, etc.
- Responsible for the allocation, placement & proper utilization of Fridges and POS items together with the Trade Marketing team
- Accountable to achieve and increase profit per crate in their respective Territory
Customer Relationship Management:
- Act as the Company’s number 1 Contact point for both internal & external customers
- Create a culture within the Region to build sound customer relationships.
- Handling customer complaints and queries by delegating clear responsibilities to Team members to resolve within the expected timelines
- Develop an understanding of all Customer needs and support Team members in how to address those needs
- All product quality-related queries to be resolved ‘As First’ priority at all times
- Social responsibility to identify and support all Community projects in line with business goals
Planning and Administration:
- Setting an example with good planning & preparation of own schedule (day, week & month)
- Able to develop sales updates, presentations and business proposals to support regional growth
- Planning, execution and management of regional budgets, incl. on-time submission of expense/settlement reports
- Management of database integrity & proper utilization of all sales systems
- Handle requests & queries from senior managers and/or their administrative assistants
- Plan meetings and translate all business communications to the Regional Teams
Qualification
- MA/BA Degree in Marketing Management, Business Administration, Management or related fields
- 4 to 6 years of relevant experience, of which 2 years in a managerial position in the FMCG industry, OR equivalent
