Sales Account Manager

Job Summary

The Corporate Sales Account Manager is responsible for identifying, securing, and growing revenue from corporate clients and business travel partners. The role involves managing a portfolio of key accounts, developing new business pipelines, and implementing strategic sales plans to meet and exceed revenue targets at the hotel.

Key Responsibilities

• Build and maintain strong, long-term relationships with corporate clients, business travel partners, government agencies, NGOs, and multinational organizations.
• Ensure timely contract renewals, negotiations, and rate loading with a clear focus on yield management and profitability.
• Identify and secure new corporate accounts across target industries and sectors.
• Develop bespoke proposals and presentations tailored to client needs and aligned with the hotel's service offerings.
• Develop and execute strategic sales plans to drive performance across the corporate travel segment.
• Align sales efforts with seasonal trends, MICE business opportunities, and market demand cycles.
• Drive room nights, F&B, and meeting/conference revenue from corporate clientele.
• Track and analyze market trends, competitor activity, and client feedback to inform tactical actions.
• Prepare and present accurate sales forecasts and marketing insights.
• Provide weekly and monthly sales activity and performance reports to the Hotel Manager.
• Represent the Hotel in sales calls, trade events, exhibitions, and client entertainment activities.
• Organize and lead familiarization trips (FAMs) for high-value corporate clients.
• Maintain accurate and up-to-date client information and activity logs in the CRM system.
• Track contract performance, booking patterns, and client feedback for ongoing relationship development.
• Perform any other duties assigned by the superior to meet overall business objectives.

Educational Qualifications

• Bachelor's Degree in Hotel Management, Marketing, Sales, or a related field.

Professional Experience

• Minimum of 3 years' experience as a Sales Account Manager in a 4- or 5-star hotel, preferably with an international hotel brand.

Core Professional Skills

• Strong financial management skills.
• Strong analytical skills and strategic thinking.
• Negotiation and presentation skills.
• Proficiency in CRM tools and sales reporting platforms.
• Computer literacy with proficiency in Microsoft Word, PowerPoint, and Excel.

Behavioral & Functional Competencies

• Self-motivated and results-driven.
• Innovative thinking.
• Strong interpersonal and communication skills.
• Ability to work under pressure, manage multiple priorities, and adapt to market changes.
• High attention to detail.
• Ability to organize and lead complex projects.
• Able to multitask and prioritize tasks consistent with business objectives.

Skills Required:

• Accounting / Finance