Senior Coffee Operations Officer

Job Summary

The Senior Coffee Operations Officer is responsible for planning, coordinating, monitoring, and optimizing all coffee operational activities across washing stations, processing plants, warehouses, and supply chain operations. The position supports the COO in ensuring efficient coffee processing, quality compliance, cost control, productivity improvement, and successful execution of operational plans from coffee sourcing to export preparation. The role acts as a key link between field operations and executive management.

Key Responsibilities

• Coordinate and supervise daily operations of coffee washing stations and processing facilities.
• Monitor coffee receiving, processing, drying, storage, and dispatch activities.
• Ensure smooth operational flow throughout the coffee value chain.
• Support seasonal operational planning and workforce deployment.
• Follow up on production schedules and processing targets.
• Monitor daily production output and operational efficiency.
• Analyze operational performance and identify improvement opportunities.
• Ensure processing targets are achieved within planned timelines.
• Prepare and submit daily, weekly, and monthly operational reports.
• Track key operational indicators and recommend corrective actions.
• Ensure compliance with company quality standards and export requirements.
• Monitor coffee grading, handling, and storage practices.
• Coordinate with Quality Control teams to address quality issues.
• Ensure compliance with Ethiopian Coffee and Tea Authority regulations and export standards.
• Support implementation of food safety and quality management systems.
• Monitor operational expenses and utilization of resources.
• Identify opportunities for cost reduction and productivity improvement.
• Ensure efficient use of machinery, equipment, fuel, and utilities.
• Monitor inventory consumption and operational supplies.
• Coordinate movement of coffee between collection centers, washing stations, processing plants, and warehouses.
• Monitor stock levels and inventory accuracy.
• Ensure timely transportation and delivery of coffee products.
• Coordinate with procurement, warehouse, and logistics teams.
• Supervise site managers, supervisors, and operational staff.
• Monitor workforce productivity and attendance.
• Support recruitment and deployment of seasonal workers.
• Ensure compliance with company policies and operational procedures.
• Participate in employee performance evaluations.
• Identify operational risks and recommend mitigation measures.
• Ensure compliance with workplace safety requirements.
• Monitor equipment maintenance schedules and operational readiness.
• Report operational incidents and coordinate corrective actions.
• Assist the COO in implementing operational strategies and business objectives.
• Participate in annual operational planning and budgeting exercises.
• Support expansion projects and operational improvement initiatives.
• Represent the COO in operational meetings when delegated.
• Coordinate operational activities across all coffee business units.
• Recommend operational improvements and corrective actions.
• Approve routine operational requests within delegated authority.
• Escalate major operational, financial, and compliance issues to the COO.

Educational Qualification

• Bachelor's Degree in Management, Business Administration, Supply Chain Management, Agricultural Economics, Agribusiness, Industrial Engineering, or related fields.

Experience Requirements

• Minimum 4–6 years of relevant experience in coffee operations, agro-processing, manufacturing, export operations, or supply chain management.
• At least 2 years in a senior or supervisory position.
• Experience in coffee washing stations, dry processing plants, coffee export operations, or related industries is highly preferred.

Skills Required:

• Agricultural / Studies
• Economics / Statistics
• Industrial / Manufacturing
• Logistics / Supply / Chain