Showroom Sales Person Role Available

Key Roles & Responsibilities

• Customer Interaction & Sales
  • Greet and engage showroom visitors, understand their needs and provide product advice.
  • Demonstrate product features and benefits.
  • Promote products and help customers make purchase decisions.
• Achieving Sales Targets
  • Meet daily, weekly, and monthly sales targets.
  • Upsell and cross-sell products.
  • Follow up on leads to close sales.
• Customer Relationship Management
  • Build and maintain customer relationships.
  • Address customer inquiries and complaints professionally.
  • Encourage repeat business through good service.
• Product Knowledge & Demonstrations
  • Stay updated on product features and industry trends.
  • Conduct detailed product demonstrations.
• Showroom Maintenance
  • Ensure showroom cleanliness and proper product display.
  • Monitor inventory and report low stock.
  • Maintain updated promotional materials.
• Order Processing & Follow-Up
  • Process orders accurately and handle payments.
  • Follow up on deliveries and resolve related issues.
• Reporting & Tracking
  • Maintain records of sales, customers, and inventory.
  • Prepare daily/weekly sales reports.
  • Track customer feedback and preferences.
• Team Collaboration
  • Coordinate with the sales, marketing, and logistics teams.
  • Share customer insights with relevant departments.
• Promotional Activities
  • Participate in showroom events and promotions.
  • Assist in organizing campaigns and product offers.

Qualification

• BA degree in Sales & Marketing, Business Administration, Chemical Engineering, Customer Service or related fields (preferred).
• Diploma holders in related fields may also be accepted.
• 1–3 years in sales or customer service (preferably showroom or retail).
• Experience in construction chemicals, building materials, or similar technical products is advantageous.
• Experience with inventory handling and order processing is beneficial.

Skills

• Strong sales and persuasion skills.
• Excellent customer service and communication ability.
• Solid product knowledge (especially construction chemicals).
• Organizational and time management skills.
• Attention to detail and accuracy.
• Team collaboration and problem-solving skills.
• Willingness to learn and adapt.

Certifications (Optional Advantage)

• Sales Certification
• Customer Service Training
• Product-specific certifications related to construction chemicals

Department: Marketing and Sales Department

Reports To: Sales Team Leader

Required Equipment/Materials: Laptop, Smartphone/Tablet, POS System

Skills Required:

• Chemistry / Chemical / Engineering
• Customer / Service / Secretarial
• Sales / Marketing / Business / Management