Trade Ethiopia
Training Scheduler Officer
Posted
3 months ago
Experience
0 - 1 Year
Deadline
Closed
Job Description
Duties and Responsibilities
- Coordinate and schedule training sessions for customers
- Provide customer support and ensure a positive client experience
- Communicate with clients regarding training timelines and updates
- Maintain accurate records using CRM tools
- Support customer success initiatives and engagement activities
Job Requirements
Qualification
- Bachelor’s Degree in Business, Marketing, International Trade, or related field
Experience
- 0–1 year of experience
Skills & Competencies
- Strong communication skills in Amharic & English
- Knowledge of B2B, e-commerce, or trade systems (advantage)
- Proficiency in MS Office, Google Workspace, and CRM tools
- Highly organized and customer-focused
- Additional languages (French, Arabic, Chinese) are a plus
Gender: Female
Place of Work: Addis Ababa (Bole, Helzer Tower, 8th Floor)
Skills Required:
- Customer / Service / Secretarial
- Education / Teaching / Training
- Political / Science / Ir
- Sales / Marketing / Business / Management
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