Customer Service Representative I at Zemen Bank

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Customer Service Representative I

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Employer: Zemen Bank

Employment: Full-Time | Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 3 years ago

Deadline: Submission date is over

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Join the financial industry transformation Zemen Bank is one of the fastest-growing financial institutions in Ethiopia with major blue-chip clients in its account.

Zemen Bank offers customer-oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value intelligence, diligence, and teamwork. If you share these values, we'd like to have a career conversation with you.

 

Job Summary

The purpose of this job is to provide clients/gusts with primary level information about the bank and respective units functions;

• To maintain the office look and ambiance and ensure its convenience and attractiveness;
• To facilitate the works of the department to which she/he is assigned by planning their office supplies requirement and availing stationery and related items;
• To perform secretarial duties;
• To organize the departmental records and correspondences with internal and external customers.

Educational Qualification Required

• BA in Marketing Management, Accounting & Finance, Banking & Finance, Economics, Management, Administrative Service Management or in related business fields
• Only Graduate of 2021
• CGPA 3.00 and above

Minimum Work Experience

• Not Required

Additional Skills:

• Computer application skill
• Emotional Intelligence
• Data analysis and presentation skill
• Communication and Report writing skills etc

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