Senior Business Development Advisor at Inkomoko

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Senior Business Development Advisor

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Employer: Inkomoko

Employment: Full-Time | Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 1 year ago

Deadline: Submission date is over

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Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.  

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.  

Inkomoko has +380 staff in 30 offices across Rwanda, Kenya, Ethiopia, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to improve the lives of more than 7.6M people by serving more than 550,000 entrepreneurs and investing $150M into refugee & host communities across Africa.

Company Values

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible. 
• Improvement: be humble, engage in continuous growth through open & accurate feedback.
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goat: we celebrate success and support each other in hard times. 
• Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply. 

About the Opportunity

Inkomoko Ethiopia seeks a highly talented and experienced Senior Business Development Advisor to work directly with our entrepreneur clients in the Camps and Host communities.

The Senior Business Development Advisor will join a growing start-up team with core responsibilities.

Responsibilities

MANAGEMENT & GENERAL ADMINISTRATION (50% time)

• ​​Serve as a coach, mentor, and advisor to Business Associates (BAs) and Business Development Advisors (BDAs) to enhance their business development skills
• Ensure client recruitment targets are achieved in assigned locations
• Assist BDAs/BAs and review work as needed to ensure high-quality work is delivered to clients
• Coordinate the BDAs and BAs activities with other department activities, ensuring the highest quality of organization and client service outcomes
• Work with the Business Development Manager and Inkomoko leadership team to develop annual goals for the BGS department
• Build the capacity of BDAs and BAs team to achieve Inkomoko Ethiopia’s annual business development service objectives, market linkages, advocacy &access to finance.
• Represent Inkomoko in stakeholders' meetings and activities.
• Maintain and develop relationships with partners, and business community leaders in Addis Ababa
• Keep up to date on the latest business and industry trends in Addis Ababa and the refugee communities
• Ensure set KPIs on individual business, market linkages and advocacy are met in the locations under his/her supervision

BUSINESS DEVELOPMENT SUPPORT & CLIENT RELATIONSHIP MANAGEMENT (40% time)

• Conduct regular site visits to provide real-time coaching for assigned client portfolios based on business needs, challenges and opportunities
• Provide informed, strategic, and realistic advice to help clients meet their objectives for business growth.
• Ensure up-to-date clients’ business information across locations in an accurate manner using the applicable project management tools
• Review BDAs & BAs consulting work to define immediate client needs and areas of improvement.
• Assist BDAs & BAs to implement recommendations on learnings/insights within businesses, helping them to navigate challenges, make sound business decisions and achieve their business/growth goals
• Connect clients to other INKOMOKO services, including access to finance, training, advocacy and market linkages
• Manage the schedule and delivery of services throughout client engagements
• Provide the training using Inkomoko training materials in English, Amharic, Somali, Oromo & any additional language as required within the area of operation
• Coordinate with the training and field teams in organizing training logistics, field activities such as focus group activities, refresher training and training supplies ensuring all are within budget
• Ensure up-to-date clients’ business information is collected and shared in an accurate manner using the applicable project management tools.
• Support and coordinate with the MEL, training and admin teams on location activities

COMMUNICATION AND REPORTING (10% time)

• Regularly track and report on the progress of client work and project deliverables, gathering learnings/insights and reporting to management for improvement.
• Review & submit weekly, monthly and quarterly program reports in a timely manner.
• Communicate program priorities/details to clients, in line with INKOMOKO policies.
• Perform any other duties as assigned

Minimum Qualifications

We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, patience, a sense of humor, and imagination. The ideal candidate will fulfill the following requirements:

• 5+ years of work experience in relevant or applicable field
• ​Experience in consulting, business planning, and providing business advice
• Excellent computer skills, especially with MS Excel, Word, Kobo-Collect and Odoo
• Good written and oral communication skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Being good at translation from English to local languages (Amharic, Arabic), would be an advantage
• Bachelor's Degree in Business Administration/Accounting or a related field
• Ready to reside in Addis Ababa

What You'll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion 
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact to your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

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