Branch Manager II at Cooperative Bank of Oromia

Back to other Opportunities

Branch Manager II

---

Employer: Cooperative Bank of Oromia

Employment: Full-Time | Permanent

Place of Work: Adaba - Ethiopia

Posted date: 1 day ago

Deadline: May, 23/2025 (1 days left)

---

Position Summary

The job holder is responsible for planning, coordinating, leading, and controlling the banking activities of a branch. Key responsibilities include:

• Leading branch sales and customer service initiatives
• Providing excellent banking services for customers
• Participating in community activities
• Managing and training branch employees
• Overseeing financial status and preparing reports

Key Duties and Responsibilities

• Identify and develop new sources of business to acquire and recruit new customers.
• Retain existing customers by maintaining rewarding relationships.
• Engage branch staff to reinforce customer relations and promote service culture.
• Develop and enhance relationships with the community and financial institutions.
• Prepare schedules for regular meetings with corporate customers.
• Develop and monitor bank sales strategies for competitive advantage.
• Provide innovative inputs to enhance branch efficiency and increase revenues.
• Represent the bank in social and official affairs.
• Implement strategies for quality service growth and customer recruitment.
• Manage and monitor loan portfolios and clear outstanding accounts.
• Ensure proper communication of policies and procedures to staff.
• Ensure effective utilization of branch resources.
• Ensure compliance with rules, regulations, and standards.
• Prepare financial statements and operational reports.
• Check daily cash balances against records.
• Keep custody of revenue stamps and loan documents.
• Document and interpret complicated financial information for clients.
• Provide guidance on operational matters to branch members.
• Lead and develop talent to improve team culture.
• Identify performance gaps and arrange necessary training.
• Define and cascade KPIs to employees.
• Conduct periodic performance evaluations and take necessary actions.
• Perform any other tasks as assigned by the supervisor.

Qualification, Work Experience, and Required Competencies

• BA or MA/MSc Degree in Accounting, Finance, Management, Business Management, Economics, or related fields.
•  Work Experience: 7 years of relevant banking experience, including at least 1 year in supervisory roles.

Required Competencies

• Familiarity with retail banking products such as savings accounts, loans, and credit cards.
• Ability to evaluate loan applications and assess creditworthiness.
• Knowledge of risk assessment frameworks and techniques.
• Awareness of local and international banking laws and compliance programs.
• Proficiency with CRM tools for managing customer interactions.
• Ability to develop sales strategies and coach staff on financial products.
• Skills in analyzing market trends and identifying growth opportunities.
• Knowledge of daily branch operations and security protocols.
• Familiarity with core banking systems and management tools.
• Experience in managing and motivating diverse teams.
• Skills in identifying training needs and organizing sessions.
• Ability to address conflicts effectively while maintaining a positive environment.

---

How to apply

Interested applicants should submit their education credentials and relevant work experience through the link below. The document should be in PDF format, and each file size shall not exceed 1MB.

• Remuneration: As per the bank’s salary and benefits structure.
• Female applicants are strongly encouraged to apply.
• Applicants must attach work experience gained within the past six months.
• Language Fluency: Proven proficiency in Afaan Oromo, Amharic, and English.
• Only shortlisted applicants will be contacted.
• Application deadline: May 23, 2025.

---