Consultant, Digital Transformation Lead

Job Summary

The IT Lead will oversee the launch and post-launch phases of a mobile application supporting taxpayers under the Ministry of Revenue (MoR) digital transformation initiative.

The role involves coordinating with government stakeholders, TBI teams, and third-party software providers to ensure successful deployment, integration, and scaling of the mobile application, while also supporting data and analytics capability development.

Key Responsibilities

• Provide technical advice and facilitation for launch and post-launch support of the mobile application pilot, including governance framework implementation.
• Lead post-pilot scoping for the next phase of the mobile application, including technical requirements, integration needs, delivery options, and cost estimation aligned with MoR capacity.
• Serve as the technical focal point between MoR, TBI, and third-party software vendors.
• Support change management, user testing, documentation, and system handover processes.
• Embed a mobile-optimized operational approach within MoR systems and workflows.
• Lead capacity building to ensure MoR ownership and long-term maintenance of the mobile application.
• Develop and implement a Monitoring, Evaluation, and Learning (MEL) system to assess mobile application impact.
• Provide technical input to the Data Warehouse Advisor on BI tools and data strategy implementation.
• Support internal capacity building and business development activities within TBI.

Core Deliverables

• Final technical requirements for the post-pilot phase of the mobile application (MoR Super App).
• Completion of technical training, documentation, and submission of impact monitoring reports.
• Successful pilot launch and post-pilot support with MEL impact reporting.
• Participation in all technical meetings including weekly project meetings, sprint sessions, and client/supplier engagements.
• Delivery of MEL reports aligned with TBI and stakeholder requirements.

Experience

• Minimum 12 years of experience in IT.
• Experience designing, launching, and managing digital services at scale (preferably national-level mobile applications).
• Experience selecting technology stacks, frameworks, and defining coding standards.
• Experience working in internationally funded programs and public sector digital transformation.
• Experience in project management and vendor/third-party coordination.
• Experience working in Agile/Scrum environments and defining technical requirements.
• Experience in government or public service digital implementation.
• Experience in Sub-Saharan Africa or Ethiopia is highly desirable.
• Familiarity with public finance and tax systems is an advantage.

Skills and Competencies

• Strong project management and organizational skills.
• Strong problem-solving and analytical skills.
• Ability to communicate technical concepts clearly to non-technical audiences.
• Strong leadership, ownership, and accountability for delivery.
• Ability to work in multidisciplinary teams and collaborate effectively.
• Ability to work in fast-paced and dynamic environments.
• Fluency in English and Amharic.

Qualification

• Master’s degree in Computer Science, Software Engineering, Information Systems or related field.
• Additional certifications in Mobile App Development (Android & iOS), Data Warehouse, Artificial Intelligence are an advantage.
• Project management certification is a plus.

Skills Required:

• Computer / Software / It / Data