Event Management Analyst at Owl Events

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Event Management Analyst

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Employer: Owl Events

Employment: Full-Time | Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 2 days ago

Deadline: June, 13/2025 (11 days left)

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We are seeking a detail-oriented and client-focused Event Management Analyst to support the implementation and customization of Owlevents’ event management system. Based in Addis Ababa, this role will:

• Analyze client needs
• Configure system features
• Ensure seamless adoption for event organizers, venues, and vendors

The ideal candidate combines technical expertise with event industry knowledge, bridging business and technical teams to deliver reliable, high-quality solutions.

Key Responsibilities

• Gather and analyze client requirements to customize Owlevents’ event management system for specific events (e.g., conferences, festivals).
• Configure system features (e.g., ticketing, registration, analytics) to meet client needs, working closely with the development team.
• Conduct client training and demos to ensure effective system use, per Owlevents’ quality standards.
• Monitor system performance during events to optimize user experience.
• Provide ongoing support to clients, addressing technical issues and recommending enhancements.
• Document client feedback and system configurations for continuous improvement, aligning with Owlevents’ quality assurance processes.
• Collaborate with the marketing team to highlight successful case studies and system capabilities.

Qualifications

Required

• Bachelor’s degree in IT, Engineering, Business Analysis, Event Management, or a related field.
• Minimum of 2 years’ experience in business analysis, software implementation, or event management.
• Strong analytical skills, with the ability to translate client needs into technical requirements.
• Proficiency in software configuration or SaaS platforms, with basic understanding of APIs and analytics.
• Excellent communication skills, with fluency in Amharic and English.

Preferred

• Experience with event management systems or SaaS solutions.
• Knowledge of Ethiopia’s event industry and client expectations.
• Familiarity with communication tools or project management software (e.g., Jira, Slack).

Benefits

• Competitive salary and performance-based incentives.
• Professional development opportunities, including training on event management systems and business analysis.
• Collaborative and inclusive work environment, aligned with Owlevents’ Code of Conduct and Ethics Policy.
• Access to Owlevents’ event management system for professional use, enhancing client support.
• Flexible work arrangements, per Owlevents’ Workplace Health and Safety Policy.

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How to apply

Interested candidates should submit the following to owlevents@awuraplc.org specifying the position applied for (Event Management Analyst role):

• Updated CV (maximum 2 pages).
• Cover letter outlining your suitability for the role and relevant experience.
• Contact details for two professional references.

Applications must be submitted via email to owlevents@awuraplc.org. Only shortlisted candidates will be contacted for interviews.

Contact Information For inquiries, please contact: Email: owlevents@awuraplc.org

Owlevents, through its parent company Awura Computing Plc, is an equal opportunity employer, committed to diversity and inclusion.

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