External Agents Supervisor

External Agents Supervisor

Category: Sales & Promotion

Location: Addis Ababa Head Office

Job Type: Onsite - Full Time

Salary & Benefits: Negotiable, commensurate with qualifications and experience

Reports To: Sales Department Head

Job Purpose

The External Agents Supervisor is responsible for developing, managing, and supervising a network of external sales agents and brokers to drive property sales and achieve company revenue targets. The role focuses on building strong relationships with external partners, ensuring they are well-trained on the company’s projects, and monitoring their performance to maximize sales productivity. This position ensures effective communication between the company and external agents, supports agents in closing deals, and ensures that all sales activities comply with company policies, procedures, and strategic objectives. The role also aims to expand the external agent network, strengthen partnerships, and contribute to the company’s overall sales growth through efficient channel sales management.

Duties and Responsibilities

• External Agents Management: Supervise and coordinate all external sales agents, maintain regular communication, and provide guidance to improve performance.
• Sales Performance Monitoring: Track and evaluate agent productivity; prepare weekly and monthly performance reports for management.
• Network Expansion: Identify and recruit new qualified external agents; build strong relationships with freelancers and partner agencies.
• Training & Product Knowledge: Ensure agents receive proper training on company projects, pricing, and sales processes.
• Sales Coordination: Coordinate property viewings, meetings, and negotiations between agents and clients; support agents in closing deals.
• Compliance & Documentation: Ensure all agents follow company policies, commission structures, and documentation procedures; prepare commissions and coordinate payments with finance.

Educational Qualifications

• Bachelor’s Degree in any field

Professional Experience

• Minimum 1 year of progressive experience as a sales supervisor in Real Estate

Core Professional Skills

• Strong sales management and negotiation skills
• Ability to generate and manage sales through external agents
• Capability to achieve sales targets through third-party partners
• Understanding of real estate sales processes
• Ability to build and maintain strong relationships with external agents and brokers
• Strong networking skills
• Capability to motivate and influence external partners
• Conflict resolution and partnership management
• Leadership and supervision skills
• Analytical and reporting skills

Behavioral & Functional Competencies

• Builds long-term partnerships with brokers and agents
• Multi-tasking – Manage multiple priorities under tight timelines
• Pro-activeness – Anticipates organizational needs and initiates timely solutions
• Strong communication, facilitation, and interpersonal skills
• High level of integrity, professionalism, and confidentiality

Requirement Skills

• Proactive mindset
• Good communication and teamwork
• Professionalism and positive attitude

Skills Required:

• Any / Field