American Community Association Board
General Manager
Posted
2 months ago
Experience
5 Years
Deadline
Closed
Key Responsibilities
- Oversee overall operations of AMCOM, including administrative control of services, facilities, and financial records
- Ensure delivery of high-quality community services such as commissary, cafeteria, transportation, recreation, and events
- Manage financial operations in line with AMCOM policies, including budgeting, reporting, payroll, and audits
- Prepare and present monthly and annual financial reports to the Board of Directors
- Maintain accurate financial records, general ledger, and ensure compliance with accounting standards
- Supervise staff, provide leadership, and maintain a positive and professional working environment
- Monitor and improve customer service standards across all AMCOM services
- Recruit, evaluate, and manage staff performance in accordance with policies
- Coordinate and communicate effectively with the Board of Directors and attend regular meetings
- Ensure smooth operation of commissary services including procurement, inventory management, and supplier coordination
- Oversee cafeteria operations ensuring food quality, hygiene, and customer satisfaction
- Manage school bus operations including route planning, safety, and coordination with security offices
- Lead event planning and community engagement activities in collaboration with stakeholders
- Supervise general services including laundry, internet services, recreational facilities, and other member services
- Ensure compliance with safety, quality, and operational standards across all services
About You
Job Requirements
Qualification
- Bachelor’s degree in a relevant field
Experience
- Minimum of 5 years of relevant experience in customer service, hospitality, retail operations, or food service
- Experience working with U.S. customers or in international environments is preferred
- Experience in food service operations is an advantage
Skills & Competencies
- Excellent verbal and written communication skills in English and Amharic
- Strong leadership and team management abilities
- Ability to work effectively with diverse teams and stakeholders
- Knowledge of inventory management, logistics, and facilities management
- Proficiency in Google Workspace tools (Docs, Sheets, Drive, Gmail)
- Working knowledge of QuickBooks and accounting systems
- Familiarity with Shopify is an advantage
- Strong organizational, time management, and problem-solving skills
Skills Required:
- Food / Technology / Science / Engineering
- Hr / Public / Admin
- Sales / Marketing / Business / Management
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