Loan Officer

Digaf Micro Credit Provider invites qualified applicants for the following job position. As a tech-based microfinance institute, Digaf Microcredit Providers has signed a Memorandum of Understanding (MoU) with the Ethiopian Ministry of Labor and Skills (MoLS).

This partnership will facilitate access to affordable digital loan products for low- and medium-income individuals. The institute aims to provide financial relief through the application of technology in the financial sector.

Join Digaf Microcredit Provider S.C and make a difference in the lives of many through microcredit solutions.

Qualifications and Skills:

• 0+ years of experience
• Field visits and customer relationship experience are a plus
• Strong communication and interpersonal skills
• Ability to conduct field visits and customer verifications confidently
• Sales-driven with customer service orientation
• High integrity and commitment to data privacy and compliance
• Problem-solving skills for handling repayment challenges and customer issues

Key Responsibilities:

1. Loan Promotion & Client Onboarding
2. Customer Verification & Field Visits
3. Loan Application Processing
4. Loan Repayment Monitoring & Collection
5. Delinquency Management
6. Customer Retention
7. Reporting & Record Management

Skills Required:

• Sales / Marketing / Business / Management