Position Title: Follow Up Manager & Merchant Service Support
Employer: Yagout Pay Financial Technology S.C.
Employment: Full-Time | Permanent
Place of Work: Addis Ababa - Ethiopia
Posted date: 1 month ago
Deadline: Submission date is over
We’re Hiring | Yagout Pay Financial Technology S.C.
Yagout Pay Financial Technology S.C. was established in 2023 to provide secure, innovative, and convenient payment processing services in Ethiopia. The company offers smart Point of Sale (POS) systems and payment gateway solutions that enable individuals to use their mobile phones and payment instruments to make transactions.
Job Summary:
The Merchant Service Support and Follow-Up Manager is responsible for ensuring effective onboarding, providing continuous support, performance monitoring, and retention of merchants, ensuring merchants receive reliable, timely, and high-quality payment services.
Education:
Bachelor’s degree in Marketing Management, Business Administration, Management, or a related field.
Experience:
- Minimum 6 years of experience in merchant services, customer support, or operations
- At least 3 years in a supervisory or managerial role, preferably in fintech, banking, or payment services
