Receptionist Opportunity

Job Summary

Our client, a reputable organization in the health sector, is seeking a friendly, organized, and professional Receptionist to serve as the first point of contact for patients, visitors, and staff. The ideal candidate will ensure smooth front-desk operations while delivering excellent customer service in a healthcare environment.

Key Responsibilities

• Greet and welcome patients, visitors, and guests in a polite and professional manner
• Manage front desk operations and maintain a clean, organized reception area
• Handle incoming phone calls, emails, and inquiries, and direct them appropriately
• Register patients and assist with appointment scheduling and follow-ups
• Coordinate with medical staff and administrative departments as needed
• Maintain accurate patient records and basic documentation
• Handle basic billing, payments, or receipts when required
• Ensure patient confidentiality and follow health sector protocols

Required Qualifications

• Degree in Secretarial Science, Office Administration, Business Administration, or related fields
• Minimum of 1 year experience as a receptionist or front desk officer (health sector experience is an advantage)
• Excellent communication skills in Amharic and English
• Good interpersonal and customer service skills

Skills Required:

• Any / Field
• Customer / Service / Secretarial
• Sales / Marketing / Business / Management