Section Manager-Import Operations

Job Purpose:

The Section Manager- Import Operation is responsible for coordinating and executing all import-related activities to ensure the timely, cost-effective, and compliant importation of goods and materials.

The role involves close collaboration with international suppliers, customs authorities, freight forwarders, and internal stakeholders to guarantee smooth logistics operations and adherence to applicable trade regulations.

Key Responsibilities:

Import Operations Management

• Coordinate with international suppliers to ensure accurate, timely, and complete documentation for all inbound shipments.
• Liaise with customs brokers, freight forwarders, banks, and regulatory bodies to facilitate smooth and timely customs clearance and release of goods.
• Verify import documentation for accuracy and completeness (invoices, packing lists, bill of lading, certificates of origin, etc.).
• Ensure all imports comply with Ethiopian customs laws, import/export regulations, and NBE foreign currency procedures.
• Follow up with suppliers, freight forwarders, and clearing agents to ensure timely shipment, clearance, and delivery of goods.
• Track and update shipment status, identifying and resolving potential delays or issues promptly.

Compliance and Documentation

• Maintain up-to-date knowledge of import laws, tariffs, and customs requirements.
• Prepare and organize all import-related documentation for internal and external audits.
• Ensure all import activities meet national and international trade, banking, and regulatory requirements.
• Support accurate declaration and valuation of imported items to avoid penalties or compliance risks.

Cost Control and Reporting

• Monitor and analyze import-related costs (freight, insurance, customs duties, handling charges, etc.) to ensure cost-effectiveness.
• Prepare regular reports on shipment status, supplier performance, cost variance, and clearance turnaround time.
• Identify opportunities to optimize shipping routes, minimize import expenses, and improve lead times.

Stakeholder Coordination

• Work closely with internal departments—Procurement, Finance, and Warehousing—to align import activities with company needs.
• Liaise with banks for LC (Letter of Credit) processing, foreign payments, and documentation.
• Maintain productive relationships with customs brokers, regulatory authorities, and logistics partners.

Continuous Improvement and Support

• Recommend and implement process improvements to enhance import efficiency, compliance, and documentation accuracy.
• Provide technical guidance and support to junior import staff when required.
• Contribute to supplier evaluation and performance reviews related to import logistics.

Required Qualifications and Experience:

• Bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related field.
• A minimum of 4 years of experience in import operations, logistics, or customs clearance, with at least 2 years in a supervisory or managerial role.
• Strong understanding of Ethiopian customs and import procedures, including NBE and ERCA requirements.
• Familiarity with Incoterms, international trade documentation, and banking procedures related to foreign trade.

Skills Required:

• Logistics / Supply / Chain
• Sales / Marketing / Business / Management